Assistant Manager – Installations – Doors and Windows
Join to apply for the Assistant Manager – Installations – Doors and Windows role at NCL Buildtek Limited
Department: Customer Service
Minimum Years of Experience: yrs
Job Location: Hyderabad
CTC: 8
Job Description
Roles and Responsibilities
- Attend kick‑off meeting, proper documentation and pre‑inspection registration.
- Prepare installation schedule and other pre‑site requirements in collaboration with sales team and client.
- Control loss/rejection/damages of materials in the project.
- Achieve required output/man‑days for installation/assembly.
- Mobilize teams to sites based on site requirements.
- Analyse and indent shortages and damages reported by supervisors.
- Arrange infills.
- Ensure collection of acknowledged invoices and work completion certificates from CS supervisor, and maintain proper records.
- Perform quality checks with respect to organisational norms in assembly and installation at site, and submit data to HOD.
- Prepare weekly plan for all site installations based on dispatches and client requirements.
- Compile and analyse records of received/observed problems/complaints, and give feedback to respective department and management team.
- Maintain site records, prepare monthly MIS for the site, and monitor team performance on a quarterly basis.
- Develop new installation teams and conduct the required number of training sessions for them.
- Ensure team and personal development through training and development programmes.
- Provide backend support to dealers (team training arrangement and technical support).
- Hold toolbox meetings on safety and installation execution at regular intervals.
- Maintain customer contact on technical issues.
- Manage project responsibility and price evolution jointly with the sales team.
- Coordinate project execution for large key accounts.
- Attend weekly meetings, address customer complaints and solutions.
- Demonstrate productivity aspects to windows and doors installers.
- Submit installation contractor billing to head office fortnightly.
- Recommend installation weekly payments to HOD.
- Submit installation MRM reports and service reports at the end of every month.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Other
Industries
Wholesale Building Materials
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