Assistant Manager - Human Resources - Mumbai - Lodha I-Think Techno Campus

Tata Capital; Thane; On-site; INR 400,000 - 650,000; Full time

Job summary

Tata Capital is seeking a Benefits Administrator in Maharashtra to manage enrolments for group health insurance and welfare programs, and to handle statutory benefits processing including PF, NPS, and gratuity. The role involves coordinating with insurance providers and TPAs, ensuring compliance, and generating routine benefit reports.

Responsibilities include processing enrollments and updates, supporting employees with policy information, and resolving standard policy questions within defined

Responsibilities

• Benefits Administration: process enrolments, additions, deletions, and updates for group hospitalization insurance and welfare programs.
• Support employees with policy information, documentation, and claim-related requirements.
• Statutory Benefits Processing: process PF, NPS, and gratuity; prepare inputs, reconcile records, maintain statutory documents.
• Coordinate with insurance providers and TPAs for routine policy administration and claims processing; track service requests and timelines.
• Compliance Documentation: execute checks and maintain records for statutory and internal compliance; compile documents for audits and regulatory reporting.
• Data Management & Reporting: update benefits data in HR systems and prepare routine enrolment, claims, utilization, and contributions reports.
• Employee Query Resolution: respond to queries on insurance coverage, PF, NPS, gratuity, and retirement benefits; escalate complex matters to manager.

Job description

Job Description:

1. Benefits Administration

• Process employee enrolments, additions, deletions, and updates for group hospitalization insurance and employee welfare programs.
• Support employees with policy information, documentation, and claim-related requirements.

2. Statutory Benefits Processing

• Process and track activities relating to Provident Fund (PF), National Pension System (NPS), and gratuity benefits.
• Prepare contribution inputs, reconcile records, maintain statutory documents, and follow up on discrepancies.

3. Vendor & Insurance Coordination

• Coordinate with insurance providers and third-party administrators (TPAs) for routine policy administration and claim processing.
• Track service requests and claim settlement timelines, maintain follow-up records, and elevate delays.

4. Compliance Documentation

• Execute prescribed checks and maintain records for statutory and internal compliance requirements.
• Compile documents and data required for audits, inspections, and regulatory reporting.

5. Data Management & Reporting

• Update employee benefits data in HR systems and conduct periodic accuracy checks.
• Prepare routine reports on enrolment, claims, utilization, and statutory contributions.

6. Employee Query Resolution

• Respond to employee queries relating to insurance coverage, PF, NPS, gratuity, and retirement benefits within defined service timelines.
• Resolve routine cases and elevate policy exceptions or complex matters to the reporting manager.

Requirements: