Assistant Manager - HR - Operations - CBS - TAL - Learning

EY; Gurugram District; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

EY in Gurgaon invites an Assistant Manager-Operations-HR-CBS - TAL - Learning to join the Talent team. You will partner with business leaders, support learning strategy, manage calendars, budgets, and vendor relations, and help deliver the EY EVP through structured L&D programs.

You will coordinate with Learning SPOCs, create dashboards in SuccessFactors LMS, and ensure timely deployment of trainings while building collateral for marquee programs.

Qualifications

• Graduate + Post Grad
• 6+ years of experience in Learning and Development or HR operations.

Responsibilities

• Learning Need assessment creating calendars.
• Interacting with stakeholders to understand learning priorities for the year.
• LD budgeting planning and tracking.
• Create yearly/quarterly calendars and ensure timely deployment on SuccessFactors LMS.
• Prepare dashboards and reports for stakeholders.
• Stakeholder management and vendor coordination for trainings.

Education

Bachelor of Commerce

Job description

Job Summary

The opportunity: Assistant Manager-Operations-HR-CBS - TAL - Learning - Gurgaon

Operations : No Data Available

CBS - TAL - Learning : At Talent team, we empower you to have a sense of purpose and opportunities that add value to your overall career experience at EY. The team works together across functions and service lines to build strategic solutions that support our strategy and employer value proposition (EVP).

The team partners effectively with the business leaders, providing strategic talent advice to work in an integrated manner, leveraging solutions and best practices. The teams are responsible for enabling the business, driving the engagement of our people locally and bringing our strategy and EVP to life.

The team includes workstreams like, Business Partnering, Talent Acquisition, Learning and Development, Mobility, Compensation and benefit and enabling functions like HR systems, Operations, People Data Reporting and Analytics. They also leverage our global strength and scalability to drive HR-related technology, projects and processes that allow EY to deliver against the changing requirements to enable success. The core focus of the team is to ensure an exceptional EY experience lasts a lifetime.

Your key responsibilities

Technical Excellence

• The opportunity EY is looking for (Consultant in LD to support our LD team)
• Learning Need assessment creating calendars
• Assisting in Interacting with various stakeholders understanding the learning priorities for the year
• Interacting with learning SPOCs one on one or via surveys for Training need analysis and requirement gathering
• Assisting in providing solution to new requirements
• Creating yearly/ quarterly calendars
• LD budgeting planning
• Assist in tracking learning budget basis learning priorities and requirements
• Assist in consolidating finalizing the FY Solution training budget
• Project Management of Work back with the Business LD SPOCS to ensure smooth deployment per plan and ensure timely escalations and troubleshooting in case of any challenges
• Ensure timely creation classes on SuccessFactors LMS
• Liaise with business to create business cases and ensure the business need is adequately captured for all external trainings
• End to end monitor the external trainings to ensure smooth deployment and timely escape any delays/ challenges
• Prepare dashboards to be released on time
• Propose innovative ideas/ solutions that support the learning strategy and implement
• Build collaterals and manage branding for Marquee programs as required
• Provide inputs for various newsletters, internal reviews, etc.
• Stakeholder Management
• Interact with various learning SPOCs/ stakeholders and build relationships
• Timely report/ escape challenges to stakeholders
• Interact with other SSL, Cross SL and FWL learning teams.
• Share and leverage best practices wherever possible
• Business Awareness: Develop good knowledge of business to understand business requirements
• Stay abreast with changes in business to be able to proactively provide required solutions
• Facilitator Management: Maintain and build internal and external SME/trainer pool or database
• Assist in identifying trainers (internal/external) for various learning programs
• Participant Management: Identify right target audience for various learning programs
• Drive participation
• Vendor Management: Timely communicate new vendor requirements to the operations team
• Assist in screening of vendors and trainers- in case of external vendor-led programs
• Liaise with business for vendor selections
• Monitor performance to ensure only trainers with high feedback scores are used continuously. Ensure feedback is recorded implemented in training programs.
• Content Management Strategic projects: Assist in building and updating content as and when required
• Assist in strategic projects as and when required

Skills and attributes

To qualify for the role you must have

Qualification

• Bachelor of Commerce

Experience

• Graduate + Post Grad
• 6 + years

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.