Learning & Development Manager

Taj Safaris; Kamrup Metropolitan; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Taj Safaris seeks a Learning Development Manager to steer the learning and development strategy for the corporate office and hotel operations, designing and evaluating training programs aligned with business goals and performance enhancement across teams.

You will manage the online learning portal, develop content, and oversee LMS MIS while partnering with HR leadership to uplift leadership capabilities and employee growth. A background in hotel or hospitality learning is preferred.

Qualifications

• Bachelor's degree in Hotel Management/HR/Business Administration or related field.
• 5+ years of experience in Learning Development.
• Strong communication and interpersonal skills.
• Proficiency in using LMS, MS Office and other relevant technologies.
• Ability to work independently and as part of a team.
• Good planning and project management/time management skills.

Responsibilities

• Drive learning and development initiatives for Corporate office and Hotels.
• Conduct needs assessments to identify training requirements aligned with business goals.
• Manage the Online learning portal; drive learning paths and engage stakeholders.
• Maintain MIS of corporate programs (LMS updates) and create dashboards.
• Assist in coordination of Corporate programs and Cadre Programs (SEDP and MMT).
• Support ERP implementation maintenance post go-live.
• Develop content including training presentations, assessments, quizzes, etc.
• Assist onboarding of new LD colleagues.

Skills

Communication skills

MS Office

LMS

Teamwork

Project management

Time management

Education

Bachelor's degree in Hotel Management/HR/Business Administration

Tools

LMS

Job description

Learning Development Manager

Job Summary

Drive the learning and development initiatives for corporate office and hotel operations including implementing and evaluating training programs that align with the strategic objectives and enhance employee performance.

Responsibilities

• Drive the learning and development initiatives for Corporate office and Hotels
• Assist in conducting needs assessment to identify training requirements across the organization This is to ensure that at the learning programs offered are aligned with business goals as well as employee development needs
• Manage the Online learning portal in a manner to ensure maximum use of the same. This will include driving of assigned learning paths through weekly updates to concerned stakeholders, promotion execution of engagement activities, etc
• Maintain MIS of all corporate programs (LMS updates) , Minutes of Review Meetings , Creating dashboards as required
• Assist in co ordination of Corporate programs as required
• Assist in Cadre Programs: SEDP and MMT (Scheduling monthly engagements, blocking calendars, session posters, organising catch up calls, monitoring review of appraisals and Learning notes, etc)
• Assist in New ERP implementation maintenance post implementation
• Develop content including training presentations, assessments, Quizzes, etc
• Assist in onboarding of new LD colleagues ( New Process )

• Program Development Execution : Overseeing the implementation, and monitoring of learning programs aimed at enhancing employee capabilities and performance.
• Online Learning: Creating learning paths , co ordinating with hotels for assigning, tracking and completion of the assigned learning paths on all online learning platforms
• Employee Onboarding: Support on boarding of new colleagues in the LD function at hotels; Develop design content for Employee induction and onboarding at hotels
• Collaboration with SMEs: Partner with subject matter experts (SMEs) and external vendors to develop customized learning solutions; Support AVP LD in the delivery of talent development initiatives across the organization, including leadership development, skill-building, and career progression frameworks.
• Evaluation Feedback: Measure Evaluate Effectiveness of training programs and make necessary improvements based on participant feedback and learning outcomes
• Learning Management System: Manage LMS ensuring that it supports the learning needs of the organisation; Update LMS with relevant engaging content; Maintain and provide MIS /Reports

Required Qualifications

Bachelors degree in Hotel Management /Human Resources/Business Administration

Work Experience

• 5+ years of experience in Learning Development
• Good communication interpersonal skills.
• Proficiency in using LMS, MS Office and other relevant technologies
• Ability to work independently and as part of a team
• Good planning, project management time management skills.

Languages

English

Key Interfaces- External

• External Learning Development Consultants
• Learning Technology Vendors / E-learning Platforms
• Professional Associations (e.g. SHRM)
• Third-Party Training Providers

Key Interfaces- Internal

• Associate Vice President - Learning Development
• Vice President - Sustainability and Learning Development
• HR Leadership Team
• Business Unit Heads / Functional Leaders
• Managers and Line Leaders
• Employees (across all levels)
• Learning Development Team
• IT and Digital Transformation Teams

Behavioural Competencies

• Process Excellence
• Result Orientation
• Collaborative Engagement
• Change Championship
• Growth Mindset
• Talent Enrichment
• Guest Centricity
• Personal Effectiveness

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.