Assistant Manager - HR Operations - Talent Consulting

EY; Chennai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

EY is a global leader providing assurance, tax, transaction and advisory services. The Talent Consulting team in Chennai seeks an Assistant Manager-Operations-HR-CBS to drive HR processes, engagement and policy implementation for a mid-to-large employee group.

The role emphasizes stakeholder management, compliance and HR advisory within a dynamic environment. The candidate should have 4+ years of HR Operations experience, an MBA, and a PG Diploma in HRM, with strong communication and

Qualifications

• MBA and PG Diploma in HRM are required.
• 4+ years of HR Operations experience.
• Strong understanding of HR functions and best practices.
• Excellent communication and interpersonal skills.

Responsibilities

• Serve as a key player in the Talent team, supporting HR functions including stakeholder management, employee advocacy and engagement, talent management, operational excellence, compliance and talent initiatives.
• Manage HR processes for a group of employees and collaborate with business leads to enhance employee experience and drive HR strategies.
• Build and maintain an robust employee network to gather real-time insights for decision-making.
• Coach counsellors on people-related and process matters.
• Assist in implementing and communicating new HR policies and procedures.
• Support HR and business leads in designing and executing employee engagement plans.
• Advise on social media engagement for Generation Z and contribute to process automation efforts in HR.

Skills

HR Business Partner

Employee engagement

Stakeholder management

HR policies

Education

Master of Business Administration

PG Diploma in Human Resource Management

Tools

HRIS

Job description

Job Summary

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that its your career and Its yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity: Assistant Manager-Operations-HR-CBS - TAL - Talent Consulting - Chennai

Talent Consulting: At Talent team, we empower you to have a sense of purpose and opportunities that add value to your overall career experience at EY. The team works together across functions and service lines to build strategic solutions that support our strategy and employer value proposition EVP.

The team partners effectively with the business leaders, providing strategic talent advice to work in an integrated manner, leveraging solutions and best practices. The teams are responsible for enabling the business, driving the engagement of our people locally and bringing our strategy and EVP to life.

The team includes workstreams like, Business Partnering, Talent Acquisition, Learning and Development, Mobility, Compensation and benefit and enabling functions like HR systems, Operations, People Data Reporting and Analytics. They also leverage our global strength and scalability to drive HR-related technology, projects and processes that allow EY to deliver against the changing requirements to enable success. The core focus of the team is to ensure an exceptional EY experience lasts a lifetime.

Your key responsibilities

• The Executive will serve as a key player in the Talent team, providing support and guidance in various HR functions including stakeholder management, employee advocacy and engagement, talent management, operational excellence, compliance, and Talent initiatives.
• The ideal candidate will be responsible for managing HR processes for a group of PHONE_NUMBER employees and will work closely with business leads and counsellors to enhance employee experience and drive HR strategies that align with the company's goals.
• Build and maintain a robust employee network to gather real-time insights for the decision-making process.
• Coach counsellors on people-related and process matters.
• Contribute to monthly reviews and provide support under supervision.
• Assist in the implementation and communication of new HR policies and procedures.
• Support HR and business leads in designing and executing employee engagement plans.
• Act as an advocate for employee well-being.
• Conduct Focus Group Discussions (FGDs) in line with the ECHO Framework.
• Streamline performance review processes by managing data, scheduling, and ensuring timely completion.
• Conduct retention conversations and provide timely insights.
• Assist counsellors in addressing underperformance issues.
• Support the integration of new joiners into the organization.
• Handle HR processes for a low to moderately complex group of PHONE_NUMBER employees with limited supervision.
• Maintain high-quality HR standards and practices.
• Address basic employee queries and resolve low-level grievances with supervision.
• Build an understanding of and ensure compliance with employment laws.
• Participate in location-specific events or service line/service sub-line wide initiatives.
• Advise on social media presence and engagement strategies for Generation Z.
• Contribute to process automation efforts to enhance HR efficiency.

Skills and attributes for success

• Proven experience as an HR Business Partner or similar role.
• Strong understanding of HR functions and best practices.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of employment legislation and regulations.
• Proficient in HR software and Microsoft Office Suite.

To qualify for the role you must have

• Master of Business Administration
• PG Diploma in Human Resource Management

Experience

• HR Operations (4+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.