Assistant Manager - HR Operations - Enablement

EY; Chennai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

EY in Chennai seeks an Assistant Manager - OPS-HR-CBS-ENABLEMENT to lead HR operations and stakeholder engagement. You’ll partner with business leaders, counsellors and HR teams to drive talent initiatives, compliance, and process improvements, while supporting employee engagement and data reporting.

The role requires strong collaboration, problem solving and a metrics-driven mindset. Ideal candidates have 6+ years in HR Operations and hold an MBA plus PG Diploma in HRM, with experience aligning

Qualifications

• MBA or equivalent qualification.
• PG Diploma in Human Resource Management required.
• 6+ years of experience in HR Operations.

Responsibilities

• Provide HR services across client departments while meeting legal and commercial requirements.
• Manage HR processes for a mid-to-large group with limited supervision.
• Support implementation of HR policies and employee engagement plans.
• Coach counsellors and manage stakeholder relationships.
• Contribute to monthly reviews and data reporting.

Skills

HR Operations

Stakeholder management

Employee engagement

Education

MBA

PG Diploma in Human Resource Management

Job description

Job Summary

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that its your career and Its yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity: Assistant Manager -OPS-HR-CBS - TAL - ENABLEMENT - Chennai

CBS - TAL - enablement :

At Talent team, we empower you to have a sense of purpose and opportunities that add value to your overall career experience at EY. The team works together across functions and service lines to build strategic solutions that support our strategy and employer value proposition (EVP).

The team partners effectively with the business leaders, providing strategic talent advice to work in an integrated manner, leveraging solutions and best practices. The teams are responsible for enabling the business, driving the engagement of our people locally and bringing our strategy and EVP to life.

The team includes workstreams like, Business Partnering, Talent Acquisition, Learning and Development, Mobility, Compensation and benefit and enabling functions like HR systems, Operations, People Data Reporting and Analytics. They also leverage our global strength and scalability to drive HR-related technology, projects and processes that allow EY to deliver against the changing requirements to enable success. The core focus of the team is to ensure an exceptional EY experience lasts a lifetime.

Key Responsibilities Technical Excellence

• The Assistant Manager will serve as a key player in the Talent team, providing support and guidance in various HR functions including stakeholder management, employee advocacy and engagement, talent management, operational excellence, compliance, and Talent initiatives. The ideal candidate will be responsible for managing HR processes for a group of PHONE_NUMBER employees and will work closely with business leads and counsellors to enhance employee experience and drive HR strategies that align with the company's goals.
• Build and maintain a robust employee network to gather real-time insights for the decision-making process.
• Coach counsellors on people-related and process matters.
• Contribute to monthly reviews and provide support under supervision.
• Assist in the implementation and communication of new HR policies and procedures.
• Support HR and business leads in designing and executing employee engagement plans.
• Act as an advocate for employee well-being.
• Conduct Focus Group Discussions (FGDs) in line with the ECHO Framework.
• Streamline performance review processes by managing data, scheduling, and ensuring timely completion.
• Conduct retention conversations and provide timely insights.
• Assist counsellors in addressing underperformance issues.
• Support the integration of new joiners into the organization.
• Handle HR processes for a low to moderately complex group of PHONE_NUMBER employees with limited supervision.
• Maintain high-quality HR standards and practices.
• Address basic employee queries and resolve low-level grievances with supervision.
• Build an understanding of and ensure compliance with employment laws.
• Participate in location-specific events or service line/service sub-line wide initiatives.
• Advise on social media presence and engagement strategies for Generation Z.
• Contribute to process automation efforts to enhance HR efficiency.

Skills and attributes To qualify for the role you must have

• Master of Business Administration
• PG Diploma in Human Resource Management

Experience

• HR Operations (6+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.