Assistant Manager - HR - Operations - CBS - TAL - Enablement - Mumbai

EY; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

EY in Mumbai seeks an Assistant Manager – Operations – HR – CBS – TAL – Enablement with 6+ years in Employee Relations to drive ER initiatives. You will manage cases, investigate grievances, collaborate with HR BPs, and help shape ER policies while maintaining thorough records.

A strong process focus and stakeholder collaboration are essential to deliver compliant, effective outcomes. You will contribute to EY's EVP and work within a team that supports business leaders across functions,

Qualifications

• MBA required in HR or related field.
• Experience in Employee Relations and investigations desirable.

Responsibilities

• Manage employee relations cases, ensuring timely and effective resolution.
• Collaborate with Service Line HR BPs on ER initiatives and projects.
• Conduct thorough investigations into employee grievances and complaints.
• Prepare detailed reports and documentation related to investigations and case management.
• Facilitate conflict resolution between employees and management.
• Assist in the development and implementation of ER policies and procedures.
• Maintain accurate records of all ER cases and initiatives.

Education

MBA

Job description

Assistant Manager – Operations – HR – CBS – TAL – Enablement – Mumbai

At Talent team, we empower you to have a sense of purpose and opportunities that add value to your overall career experience at EY. The team works together across functions and service lines to build strategic solutions that support our strategy and employer value proposition (EVP). The team partners effectively with the business leaders, providing strategic talent advice in an integrated manner, leveraging solutions and best practices. The teams are responsible for enabling the business, driving the engagement of our people locally and bringing our strategy and EVP to life. The team includes workstreams such as Business Partnering, Talent Acquisition, Learning and Development, Mobility, Compensation and benefit and enabling functions like HR systems, Operations, People Data Reporting and Analytics. They also leverage our global strength and scalability to drive HR‑related technology, projects and processes that allow EY to deliver against the changing requirements to enable success. The core focus of the team is to ensure an exceptional EY experience lasts a lifetime.

Your Key Responsibilities

• Manage employee relations cases, ensuring timely and effective resolution.
• Collaborate with Service Line HR BPs on ER initiatives and projects.
• Conduct thorough investigations into employee grievances and complaints.
• Prepare detailed reports and documentation related to investigations and case management.
• Facilitate conflict resolution between employees and management.
• Assist in the development and implementation of ER policies and procedures.
• Maintain accurate records of all ER cases and initiatives.

Skills and Attributes

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

Qualification

• Master in Business Administration

Experience

• Employee Relations (6+ years)

What We Offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market‑leading growth over competitors. Our people work side‑by‑side with market‑leading entrepreneurs, game‑changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.