Assistant Manager-Health Checks

Jupiter Hospital; Thane; On-site; INR 600,000 - 1,200,000; Full time

Job summary

PeopleStrong in Thane is seeking an Operations Manager for the Health Check-up Centre. You will oversee patient registration, scheduling, investigations and report delivery, ensuring service quality and NABH compliance.

Coordinate Front Office, Diagnostics, Nursing, Consultants and Billing, while driving corporate health check-up business and monthly revenue targets. Lead the Health Check-up team and maintain strong client relationships.

Qualifications

• Graduation or equivalent required.
• Strong coordination and communication skills.
• Experience in health check-up operations is preferred.

Responsibilities

• Manage day-to-day operations of the Health Check-up Centre, including patient registration, scheduling, investigations, consultations and report delivery.
• Ensure smooth coordination between Front Office, Diagnostics, Radiology, Nursing, Consultants and Billing teams.
• Drive corporate and individual health check-up business and achieve monthly revenue targets.
• Manage corporate health check-up camps, packages, tie-ups and client requirements.
• Build and maintain relationships with corporate clients, insurance/TPA partners and referral sources.
• Monitor patient flow, turnaround time (TAT), service quality and patient feedback.
• Ensure proper implementation of hospital policies, SOPs, NABH and other quality standards.
• Track daily/monthly MIS, revenue, volumes, package performance and operational KPIs.
• Identify opportunities for improving packages, pricing, service offerings and customer experience.
• Manage and mentor the Health Check-up team and ensure adequate manpower deployment.
• Coordinate with consultants and diagnostic departments for timely completion of health check-ups and reports.
• Handle patient/client escalations and ensure timely resolution.
• Support marketing and business development initiatives for preventive health and wellness programs.

Skills

Patient Care

Team Building

Communication

Education

Graduation/Equivalent Course

Job description

Function Thane

Department Health Checks

Cost Center Health Checks

Country India

State Maharashtra

District Thane

Functional Area --

Skills

Skill

Patient Care Team Building Commuincation

Graduation/Equivalent Course

Others

Working Language

Job Description

Key Responsibilities

• Manage day-to-day operations of the Health Check-up Centre, including patient registration, scheduling, investigations, consultations and report delivery.
• Ensure smooth coordination betweenFront Office, Diagnostics, Radiology, Nursing, Consultants and Billing teams.
• Drive corporate and individual health check-up business and achieve monthly revenue targets.
• Manage corporate health check-up camps, packages, tie-ups and client requirements.
• Build and maintain relationships withcorporate clients, insurance/TPA partners and referral sources.
• Monitor patient flow, turnaround time (TAT), service quality and patient feedback.
• Ensure proper implementation of hospital policies, SOPs, NABH and other quality standards.
• Track daily/monthly MIS, revenue, volumes, package performance and operational KPIs.
• Identify opportunities for improving packages, pricing, service offerings and customer experience.
• Manage and mentor the Health Check-up team and ensure adequate manpower deployment.
• Coordinate with consultants and diagnostic departments for timely completion of health check-ups and reports.
• Handle patient/client escalations and ensure timely resolution.
• Support marketing and business development initiatives for preventive health and wellness programs.

Key Skills

• Hospital Operations & Patient Experience
• Corporate Health Check-up Management
• Business Development & Revenue Management
• Client & Corporate Relationship Management
• Team Management
• MIS & Performance Analysis
• Process Improvement & SOP Compliance
• Strong coordination and communication skills