Assistant Manager - Guest Relations

Hyatt Hotels Corporation; Kangra; On-site; INR 500,000 - 900,000; Full time

Job summary

Hyatt Hotels Corporation is hiring an Assistant Manager - Guest Relations to support the front office team in delivering exceptional guest experiences and operational efficiency, in line with Hyatt's corporate strategies and brand standards. Minimum 2 years' experience as Assistant Manager or Team Leader - Guest Relations in a hotel, strong communication and customer relations skills required.

This role collaborates with multiple departments to ensure smooth day-to-day operations and guest

Qualifications

• Minimum 2 years' work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
• Well-developed communication and customer relations skills.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards.
• Support the front office team in managing day-to-day operations.
• Collaborate with multiple departments to ensure guest satisfaction and smooth operations.

Skills

Communication

Customer relations

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. Assistant Manager - Guest Relations is responsible to assist the front office team in managing the day-to-day operation.

Qualifications

Minimum 2 years' work experience as Assistant Manager or Team Leader - Guest Relations in a hotel. Well-developed communication and customer relations skills.

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