Assistant Manager - Global Deployment

Harri; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Harri is seeking a Deployment Manager to plan, track, and execute SaaS deployment projects across multiple regions. The role emphasizes coordinating global teams and ensuring on-time delivery with quality.

You will mentor junior staff, manage stakeholders, and drive process improvements in deployment methodologies, documentation, and reporting. Strong English communication and ability to navigate ambiguity in fast-paced environments are essential, along with a customer-first mindset and hands-on

Qualifications

• Bachelor's degree required in any relevant field.
• Minimum 5-6 years in SaaS implementation, deployment, or project management.
• Experience handling multiple customer implementations.
• Strong onboarding processes knowledge.
• Experience with global customers across regions.
• Excellent stakeholder management and communication.
• Ability to prioritize in fast-paced environments.

Responsibilities

• Deployment project management across regions and time zones.
• Monitor timelines, milestones, risks, dependencies, and deliverables.
• Ensure deployments meet timelines and quality standards.
• Coordinate readiness activities: config, data migration, UAT, go-live.
• Cross-functional collaboration and stakeholder communication.
• Identify opportunities to improve deployment methodologies.
• Track deployment KPIs and prepare dashboards.
• Mentor Deployment Associates or junior team members.
• Support resource planning and workload management.
• Act on behalf of Global Deployment Manager when required.

Skills

Stakeholder management

Customer communication

Analytical thinking

Problem solving

Data-driven reporting

English communication

Education

Bachelor's degree

Job description

Responsibilities

• Deployment Project Management: Assist in planning, tracking, and executing deployment projects across multiple regions and time zones.
• Monitor project timelines, milestones, risks, dependencies, and deliverables.
• Ensure deployments are completed within agreed timelines and quality standards.
• Coordinate deployment readiness activities, including configuration, data migration, user acceptance testing (UAT), and go-live planning.
• Cross-Functional Collaboration: Coordinate internal resources and ensure timely completion of project tasks.
• Facilitate effective communication between internal teams and stakeholders.
• Process Operational Excellence: Identify opportunities to improve deployment methodologies, documentation, and operational processes.
• Track deployment KPIs and prepare management dashboards.
• Leadership: Mentor and guide Deployment Associates or junior team members.
• Support resource planning and workload management.
• Act on behalf of the Global Deployment Manager when required.

Requirements

• Bachelors degree
• 5-6 years of experience in SaaS implementation, deployment, professional services, customer success, or project management.
• Experience managing multiple customer implementation projects simultaneously.
• Strong understanding of SaaS implementation methodologies and customer onboarding processes.
• Experience working with global customers across different regions and time zones.
• Excellent stakeholder management and customer communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Data-driven mindset with excellent reporting skills.
• High attention to detail and execution excellence.
• Excellent verbal and written English communication skills.
• Comfortable working with geographically distributed teams.
• A customer-first mindset with strong ownership and accountability.
• The ability to navigate ambiguity and drive execution.
• A collaborative approach to working across functions and cultures.
• A passion for delivering exceptional customer experiences through successful implementations.

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