Assistant Manager - Concierge

Hyatt Hotels Corporation; Ernakulam; On-site; INR 5,283,000 - 7,205,000; Full time

Job summary

Hyatt Regency Bellevue on Seattle's Eastside seeks an Assistant Manager - Concierge to support the Front Office team and ensure exceptional guest service. You will help run the Concierge operation as a profitable center, planning, directing and controlling activities to exceed guest expectations.

Ideally you hold a hospitality degree, have at least 2 years in a similar role, and a Clefs d'Or membership. Strong problem solving, organization and interpersonal skills are essential to succeed.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager.
• Should be a holder of the 'Clefs d'Or'.
• Good problem solving, organisational and interpersonal skills are a must.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt's strategies and brand standards.
• Assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center.
• Ensure maximum guest satisfaction through planning, organizing, directing and controlling the Concierge operation and administration.

Skills

Hospitality/Tourism degree

Concierge experience

Clefs d'Or

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

Close Inclusive Collection Job Postings Notification

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Concierge is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.

Hyatt Regency Bellevue on Seattle's Eastside | Bellevue , WA , US

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