Assistant Manager-Reservation

Hyatt Hotels Corporation; Lucknow; On-site; INR 600,000 - 900,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an Assistant Manager - Reservations to support the Reservations Manager in overseeing the Reservations Department. You will work closely with Marketing and Sales and other Rooms departments to optimise room yield while delivering exceptional guest service aligned with Hyatt’s brand standards.

The ideal candidate will have a hospitality or tourism management degree and at least 2 years of experience in reservations or front office, with strong problem solving

Qualifications

• Ideally university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Manager in Reservations or Front Office, or as Team Leader in a larger operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• You will assist in the efficient running of the department in line with Hyatt's brand standards.
• Assist the Reservations Manager in managing the Reservations Department and collaborate with Marketing and Sales and other Rooms Departments to maximise room yield.

Skills

Problem solving

Interpersonal skills

Administrative skills

Education

Hospitality or Tourism management degree/diploma

Job description

Responsibilities

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximise Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.

Location

• Hyatt Regency Bellevue on Seattle's Eastside | Bellevue , WA , US
• Miraval Arizona Resort and Spa | Tucson , AZ , US