Assistant Manager- Company Secretary

VISTRA; Mumbai; Hybrid; INR 800,000 - 1,100,000; Full time

Job summary

Vistra is seeking a Company Secretary to oversee Cosec and Cosec admin duties for Vistra Netherland and global entities. You will manage a portfolio, support offshore teams, and ensure timely delivery of deliverables with accuracy.

The ideal candidate has CS qualification with post-qualification experience and familiarity with client service or BPO/KPO backgrounds. Strong MS Office skills are essential.

Qualifications

• Company Secretary qualification with 2–5 years post-qualification experience.

Responsibilities

• Lead and motivate a team of professionals.
• Handle work allocation, track assignments, ensure SLA adherence and provide status reports.

Skills

Team management

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Prioritization

Education

Company Secretary qualification

Tools

Microsoft Office

Teams

Outlook

Word

Excel

Job description

About Role-

This role would perform Cosec and Cosec admin work relating to Netherland / other global entities as delegated by colleague / team lead or by the offshore team. The role reports to the Assistant Manager Cosec.

Responsible for managing a portfolio of Netherland entities by supporting the offshore teams in handling Cosec and Cosec admin deliverables for Vistra Netherland / other global clients ensuring all the identified functions and key deliverables are completed within the specified timelines and agreed parameters.

Role & responsibilities-

• Leading and motivating team of professionals
• Handling work allocation, assignments tracking, SLA adherence and provide timely status report to reporting Manager.
• Preparing and maintaining all required trackers, monthly PPTs, SOPs, KPI reports, dashboards etc.
• Preparing and / or reviewing minutes / resolution of predefined country specific templates, and handling client entities as per the instructions given by the offshore team and providing requisite Cosec and cosec admin support.
• Producing reports from VPoint (limited and predefined) and ensuring data maintenance by accurately updating / reviewing required data and documents into the designated systems.
• Completing work requests received on day-to-day basis, bulk requests, ad hoc activities (handling work prioritization) and updating the relevant trackers and timesheets on real time basis.
• Having good process understanding. Supporting and guiding the team on technical query resolution and generating monthly work schedule and allocation within team.
• Driving quality improvements, efficiency and setting up new processes.
• Attending / scheduling meetings with the local market regularly to discuss work.
• Management of errors, escalation and provide proper resolution and feedback.
• Team Management including but not limited to their attendance, leaves, training etc.
• Interaction with internal and external stakeholders.
• Ability to understand and interpret legal / regulatory concepts
• Confident, customer service oriented
• Good organization skills, communication skills and interpersonal skills
• Attention to detail
• Manage priorities and deadlines
• Ability to take ownership and responsibility
• Strong hold on Microsoft office, Teams, Outlook, Word, Excel and an ability to work with different applications within the system

Preferred candidate profile-

Company Secretary Qualified, having post qualification experience of at least 2-5 years and preferably from client service providing background or a candidate with working experience in BPO / KPO.