Assistant Manager-Butler

Hyatt Hotels Corporation; Panaji; On-site; INR 600,000 - 900,000; Full time

Job summary

Hyatt Hotels Corporation in Goa seeks an Assistant Manager – Butler to oversee the luxury butler service, ensure guest satisfaction, and maintain Hyatt standards while managing budgets and inventory.

Ideal candidates hold a hospitality degree or diploma, have 1 year as Assistant Manager – Butler or 2 years as Team Leader – Butler in a luxury hotel, and possess wine and dining knowledge; Butler training is a plus.

Qualifications

• Relevant degree/diploma in Hospitality or hotel management.
• 1 year experience as Assistant Manager – Butler or 2 years as Team Leader - Butler in a luxury hotel.
• Knowledge of cuisines, wines and dining standards.
• Butler training programme certification is a plus.

Responsibilities

• Oversee luxury butler service in line with Hyatt standards.
• Assist Butler Manager to manage and delegate the team for seamless operations.
• Ensure maximum guest satisfaction while operating within budget and maintaining supplies and inventory.

Skills

Attention to detail

Multitasking

Positive attitude

Education

Hospitality degree/diploma

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Butler will assist the Butler Manager to manage and delegate the team as a successful independent butler services, in line with the Hyatt's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget and maintaining inventory and supplies, helping to ensure the seamless hotel operations through proficient organizational, planning and excellent guest complaint handling skills. Should have attention to detail and the ability to multitask while maintaining positive attitude.

Qualifications

Ideally with a relevant degree, apprenticeship or diploma in Hospitality or hotel management. Minimum 1 year of work experience as Assistant Manager – Butler or 2 years' experience as Team Leader - Butler in a luxury hotel with excellent standards. Vast knowledge of various cuisines, wines and dining standards. Butler training programme certification will be an added advantage.

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