Rooms Division Manager

Hyatt Hotels Corporation; India; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Hyatt is seeking a skilled Rooms Division leader to oversee Front Office and Housekeeping operations in India. The role focuses on delivering exceptional guest service, driving revenue opportunities, and ensuring adherence to brand standards.

The ideal candidate has 3–5 years in Rooms Division with managerial experience, strong leadership, and excellent interpersonal and administrative abilities to develop and motivate the team.

Qualifications

• University degree or diploma in Hospitality or Tourism Management.
• 3–5 years in Rooms Division with at least 2 years in a managerial role.
• Strong leadership, problem-solving, administrative and interpersonal skills.

Responsibilities

• Oversee day-to-day Rooms Division operations across Front Office and Housekeeping.
• Drive service quality and guest satisfaction.
• Optimize revenue opportunities and support team development and performance.

Skills

Leadership

Problem-solving

Interpersonal skills

Administrative skills

Education

Hospitality or Tourism Management degree

Job description

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

To ensure the smooth and efficient operation of all aspects of the Rooms Division, including Front Office, Housekeeping, and related services, in accordance with established brand standards and hotel policies. The role involves managing day-to-day operations, driving service quality, maintaining high levels of guest satisfaction, optimizing revenue opportunities, and supporting team development and performance.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism Management. Minimum 3–5 years of progressive work experience in Rooms Division operations, with at least 2 years in a managerial role such as Front Office Manager, Housekeeping Manager, or similar. Strong leadership, problem-solving, administrative, and interpersonal skills are essential, along with the ability to manage multiple operational areas effectively.

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