Assistant Manager - Academic and Student Affairs (YL)

Indian School of Business

Hyderabad

On-site

INR 700,000 - 1,200,000

Full time

14 days+

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Job summary

An educational institution in Hyderabad seeks an Assistant Manager for Academic Services to oversee academic operations for the Young Leaders Programme. The position involves scheduling, course management, faculty coordination, and stakeholder engagement. Candidates should possess strong organizational and communication skills, along with experience in academic administration and familiarity with IT tools. The role offers an opportunity to enhance educational processes through technology and innovation.

Qualifications

2–4 years in academic operations, programme coordination or higher education administration.
Experience working with faculty, students, and technology-driven environments preferred.

Responsibilities

Execute and support academic operations of the PGP Young Leaders programme.
Prepare course materials and schedules, ensure timely communication with stakeholders.
Manage the student query portal and support automation initiatives.

Skills

Organizational skills

Communication

Interpersonal skills

Stakeholder management

IT tools and automation

Education

Bachelor’s or Master’s degree in Education, Business Administration or related field

Tools

LMS

MS Office

Job description

Assistant Manager - Academic and Student Affairs (YL)

Direct message the job poster from Indian School of Business

Senior HR Manager @ Indian School of Business | Talent Acquisition I BPHR I Employee Relations

Job Purpose

The Assistant Manager – Academic Services for the PGP Young Leaders (YL) Programme is responsible for executing and supporting the academic operations of the YL programme under the guidance of the Senior Manager. The role ensures timely scheduling, LMS administration, course material management, query management, and faculty-student coordination. The position also actively supports automation initiatives in collaboration with the IT team, manages the student query portal, and oversees programme-specific administrative tasks. This role suits someone who can independently manage operational tasks, engage with stakeholders, and contribute to improving academic processes through technology and innovation.

Key Responsibilities

Prepare CRFs, course packs, and materials for sessions

Create personalized schedules for all teaching faculty and update as needed.

Provide logistical support, including gifts, vouchers, and guest arrangements in line with faculty/AA requests within specified timelines.

Compile bidding information for flexi-core and electives, ensuring accuracy and uploading to Atrium a week before IBC.

Prepare academic calendars, blocking bidding dates, SEAL, CAS & Alumni events.

Generate term schedules incorporating faculty requests and update schedules in coordination with departments.

Support course outline automation by ensuring finalised outlines are uploaded to Atrium a week before the course begins.

Coordinate reschedules and guest sessions in collaboration with the course manager and communicate effectively to all stakeholders.

Collaborate proactively with IT/AV, ITCS, and LRC to meet specific course needs each term.

Coordinate pre-term, 360-degree surveys, boot camps, and orientation events

2) Software & Simulation

Procure software, simulations, and textbooks in advance, sharing licenses with AAs for review before term begins.

Coordinate alumni audit requests, create Zoom links, and inform relevant stakeholders at least five days in advance.

Respond to audit/credit requests from AAs or staff, granting access three days before the course begins.

Work with IT to prepare SOPs and share necessary information before courses start for core and on bidding day for electives.

Share weekly schedules with departments ensuring error-free information for smooth operations.

3) ASA Budget

Prepare the ASA budget at the start of the academic year in coordination with Finance, including both campuses & LRC

Reconcile actual vs. budgeted expenditures, preparing variance reports every six months with >95% accuracy

Coordinate LRC-related vendor payments (PR/Non-PO) and ensure timely deliverables with >95% accuracy

Procure gifts & vouchers, ensuring timely delivery

4)LMS Access & Course Management Data

Ensure LMS access for students, faculty, AAs, and audit/credit participants as per timelines with 100% accuracy

Set up faculty feedback in LMS and communicate to students per faculty preference.

Maintain an up-to-date database of audit/credit records for staff, AAs, and alumni.

5)Departmental Support

Oversee management of departmental assets (e.g., laptops) for ASA & AAs.

Facilitate exit clearances for ASA in coordination with IT & HR.

Support departmental activities including paper reviews, bidding, registrations, graduations, and act as a backup during colleagues’ absences

Job Specification

Knowledge / Education

Specific Skills

Bachelor’s or Master’s degree in Education, Business Administration, or related field.

- Strong organisational & multitasking skills - Excellent communication & interpersonal abilities - Familiarity with LMS, academic portals, and MS Office - Comfort working with IT tools, automation workflows, and collaborating with IT teams to build academic products - Stakeholder management & proactive query handling

2–4 years in academic operations, programme coordination, or higher education administration. Experience working with faculty, students, and technology-driven environments preferred.

Key Responsibilities & Time Allocation

Academic Operations & Scheduling - 30%

LMS & Content Management - 20%

Automation, Process Improvement & Query Management - 20%

Stakeholder Coordination & Support - 10%

Any Other Significant Input

- Ability to manage multiple priorities under tight timelines. - High level of ownership, attention to detail, and proactive problem-solving. - Comfort working with technology and participating in automation initiatives. - Willingness to extend hours during peak academic periods including and not limited to weekends.

-This role is dynamic and constantly evolving, so it requires someone with a growth mindset, openness to new challenges, and a proactive, go-getter attitude.

Seniority level