Assistant Manager

Havells; Neemrana; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Havells in Neemrana, India is seeking a Quality professional with a strong background in AC or Refrigerator systems within the HVAC/Home Appliances segment. You will focus on field and customer quality, analyze root causes of failures, and drive corrective actions using CAPA and 8D methodologies.

You will coordinate with manufacturing, R&D, service and cross-functional teams to implement robust quality improvements across products and processes.

Qualifications

• Background in AC or Refrigerator essential.
• Experience in Field Quality, Customer Quality, or Product Quality within HVAC/Home Appliances.
• Familiar with RCA, CAPA and 8D processes.

Responsibilities

• Background in AC or Refrigerator (mandatory).
• Experience in Field Quality, Customer Quality, or Product Quality within HVAC/Home Appliances.
• Strong understanding of customer complaints, field failure analysis, and RCA.
• Hands-on experience in CAPA, 8D, and corrective and preventive actions.

Skills

AC knowledge

Refrigerator knowledge

Root cause analysis

CAPA

8D

Cross-functional teamwork

Job description

Role & responsibilities

• Candidates must have a background in AC or Refrigerator (mandatory).
• Experience in Field Quality, Customer Quality, or Product Quality within the HVAC / Home Appliances industry.
• Strong understanding of customer complaints, field failure analysis, and root cause analysis (RCA).
• Hands-on experience in CAPA, 8D, and implementation of corrective and preventive actions.
• Ability to coordinate with manufacturing, R&D, service, and cross-functional teams to drive quality improvements.

Preferred candidate profile

Home Appliances Refrigerator