Assistant manager

Jubilant FoodWorks Ltd.; Gwalior District; On-site; INR 210,000 - 350,000; Full time

Job summary

Jubilant FoodWorks Ltd. is India's leading QSR master franchisee for Domino’s Pizza, delivering great food and customer experience across stores.

The role focuses on managing daily store operations, coaching the store team, driving sales and ensuring food safety standards in a fast-paced environment. We seek energetic, customer-focused professionals with strong communication and leadership skills, capable of handling multiple tasks, meeting targets, and delivering excellent service.

Qualifications

• Strong communication and interpersonal skills.
• Leadership and team-management abilities.
• Customer-focused approach.
• Sales targets orientation and result driven.
• Problem-solving and decision-making capabilities.
• Ability to manage multiple operational activities.
• Positive attitude and willingness to learn.
• Comfortable working in a fast-paced business environment.

Responsibilities

• Manage day-to-day store operations and ensure smooth functioning.
• Lead, coach and motivate the store team.
• Drive sales, productivity and customer satisfaction.
• Ensure product quality, food safety, hygiene and cleanliness standards.
• Monitor inventory, stock availability and wastage.
• Support manpower planning, recruitment, training and team development.
• Handle customer concerns and ensure quick resolution.
• Ensure adherence to SOPs and operational processes.
• Monitor store performance and take corrective actions.
• Support the Store Manager in achieving business and profitability targets.
• Maintain accurate cash, stock and operational records.

Skills

Strong communication

Leadership

Customer-focused

Sales orientation

Problem-solving

Multitasking

Positive attitude

Fast-paced environment

Education

Graduate/Diploma preferred

Job description

About The Company

Jubilant FoodWorks Ltd. is one of India’s leading food service companies and the master franchisee for Domino’s Pizza in India. We are focused on delivering great food, excellent customer experience and strong operational performance across our stores.

Key Responsibilities

• Manage day-to-day store operations and ensure smooth functioning.
• Lead, coach and motivate the store team.
• Drive sales, productivity and customer satisfaction.
• Ensure product quality, food safety, hygiene and cleanliness standards.
• Monitor inventory, stock availability and wastage.
• Support manpower planning, recruitment, training and team development.
• Handle customer concerns and ensure quick resolution.
• Ensure adherence to company SOPs and operational processes.
• Monitor store performance and take corrective actions where required.
• Support the Store Manager in achieving business and profitability targets.
• Maintain accurate cash, stock and operational records.

Why You Will Thrive Here

• Fast-paced and dynamic work environment.
• Strong learning and development opportunities.
• Opportunity to build a long-term career in QSR operations.
• Exposure to people management, sales and business operations.
• Clear growth opportunities based on performance.
• Work with one of India’s most recognised QSR brands.
• Opportunity to progress towards Store Manager and higher leadership roles.

Candidate Profile

We are looking for energetic, customer-focused and result-oriented candidates who enjoy working with people and managing business operations.

Preferred Industry Experience

• QSR / Quick Service Restaurant
• Retail
• E-commerce / Quick Commerce
• Cinema / Multiplex
• Hotel / Hospitality
• Café / Restaurant

Experience: Freshers to 5years

Education: Graduate / Diploma preferred.

What We Are Looking For

• Strong communication and interpersonal skills.
• Leadership and team-management abilities.
• Customer-focused approach.
• Sales and target orientation.
• Problem-solving and decision-making skills.
• Ability to manage multiple operational activities.
• Positive attitude and willingness to learn.
• Comfortable working in a fast-paced business environment.

Bonus Points

Candidates with the following experience will have an added advantage:

• Previous experience handling a team of 10+ members.
• Experience managing store/restaurant operations.
• Experience with sales targets and business KPIs.
• Knowledge of inventory and wastage control.
• Experience in customer complaint resolution.
• Experience with manpower planning and team scheduling.
• Strong exposure to QSR, Retail, E-commerce, Cinema, Hotel or Café operations.

Compensation

CTC: Up to ₹3.5 LPA

Additional Variable: Performance-linked variable incentive, payable on a quarterly basis, as per applicable company performance criteria.

Final compensation and variable eligibility will depend on experience, role and company policy.

Skills: operations,qsr,cinema,store