Assistant Manager

KSB; Coimbatore District; On-site; INR 600,000 - 900,000; Full time

Job summary

KSB in India seeks an experienced Order & Customer Coordination professional in Tamil Nadu to manage sales plans, liaise with customers for drawings and approvals, and ensure smooth order clearance in SAP. Coordinate with Zonal Offices to meet delivery commitments and optimize stock flow.

The role requires expertise in SAP, MS Office, and strong communication, analytical skills, and problem solving to drive on-time execution of major orders.

Qualifications

• Formal education: DME / BE(Mech).
• Experience: 8–12 years or 10–12 years.

Responsibilities

• Achieve sales plan on-time delivery.
• Liaise with customers for drawings, QAP approvals, despatch clearance, or rescheduling orders in coordination with Zonal Offices.
• Ensure order clearance to manufacturing with proper approval if needed.
• Coordinate with internal stakeholders to meet committed delivery.
• Amend orders per customer requirements in SAP.
• Prepare order status for customers with correct Commercial terms in SAP.
• Ensure timely third-party inspection and issue release notes.
• Coordinate conversion of valves / PTN and follow-up with operations.
• Submit contract documents like ABG PBG for collection of payment ensuring MAT days.
• Complete techno-commercial documents for final QC dossier preparation; submit final technical documents on time.
• Obtain LD waiver with justification to the customer and amend PO if possible.
• Diversion of cancelled orders stock/ Non-Moving stock to meet orders; maintain inventory levels.
• Visit major customers periodically; conduct Teams meetings for seamless execution of major orders.

Skills

Product knowledge

Analytical ability

Problem solving

Communication

Education

DME

BE(Mech)

Tools

SAP

MS Office

Job description

• Achieve sales plan on-time delivery.


• Liaise with customers for drawing, QAP approvals, despatch clearance, or rescheduling of orders in coordination with Zonal Offices.


• Ensuring clearance of Sales order (Z9 removal) to manufacturing with Proper approval if needed.


• Co-ordinate with internal stakeholders to meet the committed delivery.


• Ensure amendment of orders as per customer requirement ensure the same is processed in SAP.


• Prepare order status for customers ensure correct Commercial terms in SAP.


• Ensure timely third-party inspection and obtain inspection release notes.


• Co-ordination of Conversion of valves / PTN preparation and follow-up with operations


• Submit contract documents like ABG PBG for collection of payment ensuring MAT days.


• Completion of Techno Commercial documents for final QC dossier preparation Ensure submission of final technical documents on time.


• Ensuring LD waiver is obtained with proper justification to the customer with amendment of PO if possible.


• Diversion of cancelled orders stock/ Non-Moving stock to possible customer orders ensure inventory levels are maintained to meet organizational targets.


• Visiting Major customers periodically/conducting Teams meetings periodically for Seamless execution of all major orders.

Functional Competencies

• Product knowledge.


• Knowledge in MS Office


• Knowledge in SAP

Behavioural Competencies

• Analytical ability


• Problem solving


• Communication

Requirement profile

Formal education : DME / BE(Mech)

Professional experience (in years) : 10 - 12 years / 8 - 10 years