Assistant Manager

CIEL HR; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

CIEL HR in Chennai is seeking an Assistant Manager Staffing & Recruitment to lead end-to-end hiring for permanent and contract staffing, manage a team of recruiters, and ensure timely closures while nurturing client relationships.

You will drive process improvements, track KPIs like TAT and offer-join ratios, and coordinate with clients to deliver high-quality talent through strategic sourcing and rigorous screening.

Qualifications

• Bachelor's degree in HR, Business Administration, or related discipline.
• MBA/PGDM in HR is preferred.

Responsibilities

• Lead and manage a team of recruiters to achieve hiring targets.
• Handle end-to-end recruitment for permanent and contract staffing requirements.
• Coordinate with clients to understand hiring needs and provide recruitment solutions.
• Allocate job requirements to recruiters and monitor daily hiring progress.
• Source candidates through job portals, social media, employee referrals, and internal databases.
• Screen, interview, and shortlist candidates as per client requirements.
• Schedule interviews and coordinate between clients and candidates.
• Ensure timely offer rollouts, salary negotiations, and onboarding support.
• Track recruitment metrics such as TAT, closures, offer-to-join ratio, and recruiter productivity.
• Maintain strong client relationships and provide regular hiring updates.
• Resolve escalations related to candidates, clients, and recruitment processes.
• Ensure compliance with company policies and recruitment standards.
• Train, mentor, and motivate recruiters to improve performance.
• Prepare daily, weekly, and monthly recruitment reports for management.

Skills

End-to-end recruitment

Team management

Client relationship management

Communication & negotiation

Sourcing through portals/LinkedIn

Interviewing & assessment

MS Excel / Office / ATS

Time management & reporting

Education

Bachelor's degree in HR/BA

MBA/PGDM in HR (preferred)

Tools

ATS/CRM tools

MS Excel

Job description

Department: Talent Acquisition / Recruitment

Industry: Staffing & Recruitment

Reports To: Recruitment Manager / Operations Manager

Job Summary

The Assistant Manager Staffing & Recruitment is responsible for managing end-to-end recruitment operations, leading a team of recruiters, ensuring timely closures, maintaining client relationships, and achieving hiring targets. The role focuses on delivering quality talent, improving recruitment processes, and driving team performance.

Key Responsibilities

• Lead and manage a team of recruiters to achieve hiring targets.
• Handle end-to-end recruitment for permanent and contract staffing requirements.
• Coordinate with clients to understand hiring needs and provide recruitment solutions.
• Allocate job requirements to recruiters and monitor daily hiring progress.
• Source candidates through job portals, social media, employee referrals, and internal databases.
• Screen, interview, and shortlist candidates as per client requirements.
• Schedule interviews and coordinate between clients and candidates.
• Ensure timely offer rollouts, salary negotiations, and onboarding support.
• Track recruitment metrics such as TAT, closures, offer-to-join ratio, and recruiter productivity.
• Maintain strong client relationships and provide regular hiring updates.
• Resolve escalations related to candidates, clients, and recruitment processes.
• Ensure compliance with company policies and recruitment standards.
• Train, mentor, and motivate recruiters to improve performance.
• Prepare daily, weekly, and monthly recruitment reports for management.

Required Skills

• Strong knowledge of end-to-end recruitment.
• Team handling and leadership skills.
• Client relationship management.
• Excellent communication and negotiation skills.
• Expertise in sourcing through job portals, LinkedIn, and social media.
• Interviewing and candidate assessment skills.
• Time management and multitasking ability.
• Good analytical and reporting skills.
• Proficiency in MS Excel, MS Office, and ATS/CRM tools.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or any relevant discipline.
• MBA/PGDM in HR is preferred.

Experience

• 4–7 years of experience in Staffing, Recruitment, or Talent Acquisition.
• Minimum 1–2 years of experience in team handling is preferred.
• Experience in bulk hiring, lateral hiring, and client management is an advantage.

Key Performance Indicators (KPIs)

• Monthly hiring target achievement.
• Team productivity and recruiter performance.
• Time-to-fill (TAT).
• Offer acceptance and joining ratio.
• Client satisfaction.
• Candidate experience.
• Revenue contribution through successful closures.

Preferred Candidate Profile

• Experience in staffing consultancy or recruitment agency.
• Ability to work in a target-driven environment.
• Strong leadership and people management skills.
• Problem-solving and decision-making ability.
• Customer-focused with excellent stakeholder management skills.