Assistant Front Office Manager

Hyatt Regency; Kolkata District; On-site; INR 650,000 - 900,000; Full time

Job summary

Hyatt Regency Kolkata is seeking an Assistant Front Office Manager to lead the Front Office team and ensure seamless operations in line with Hyatt International's standards.

You will support the Director of Rooms in delivering the brand promise by managing the Front Desk, Front Service, Communications Centre, Business Centre and Regency or Grand Club, ensuring guest and staff satisfaction through proactive, guest-focused service.

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Front Office Manager.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Manage efficient running of the Front Office department in line with Hyatt International's Corporate Strategies and brand standards.
• Assist the Director of Rooms in delivering the brand promise by overseeing Front Office operations including Front Desk, Front Service (parking and hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.

Job description

Organization- Hyatt Regency Kolkata

Summary

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.