Assistant Front Office Manager

Hyatt Regency; Gurugram District; On-site; INR 550,000 - 850,000; Full time

Job summary

Hyatt Regency in Gurugram, India, is seeking an experienced Front Office Manager to lead the front desk team and ensure premier guest service across all touchpoints. You will coordinate with housekeeping, food and beverage, and maintenance to deliver seamless operations.

The role focuses on developing front office policies, analyzing guest feedback, and maintaining high standards of professionalism. You will recruit, supervise, and train new hires to meet performance expectations and uphold

Responsibilities

• Manage front office staff and ensure excellent customer service.
• Coordinate with other departments for seamless operations.
• Develop and implement front office policies and procedures.
• Analyze customer feedback and improve services.
• Maintain high standards of quality and professionalism.
• Supervise and train new hires to meet performance expectations.

Job description

• Manage front office staff and ensure excellent customer service.
• Coordinate with other departments for seamless operations.
• Develop and implement front office policies and procedures.
• Analyze customer feedback and improve services.
• Maintain high standards of quality and professionalism.
• Supervise and train new hires to meet performance expectations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.