Front Desk Executive - secunderabad

Berkowits; Secunderabad; On-site; INR 250,000 - 350,000; Full time

Job summary

Berkowits Hair & Skin Clinic in Secunderabad seeks a smart Front Desk Executive to be the first point of contact for clients. You will manage reception, attend to inquiries, assist with appointments, billing, and day‑to‑day clinic operations.

Ideal candidates have strong English communication, good MS Office knowledge, and a pleasant, professional demeanor. Working hours are 9:45 AM to 7:00 PM, six days a week, with no weekly off on Friday, Saturday, or Sunday.

Qualifications

• Female candidates only.
• Strong communication skills in English preferred.
• Good knowledge of MS Office and basic computer applications.

Responsibilities

• Greet and welcome clients professionally.
• Check appointments, retrieve records, and coordinate with doctors/technicians.
• Escort clients to consultation or treatment areas when required.
• Generate accurate bills for services and product sales.
• Handle payments (cash, card, digital modes) and maintain daily collections.
• Send WhatsApp/call reminders to clients for appointment confirmations.

Skills

Customer service

Communication skills

English proficiency

Tools

MS Office

Job description

Job Title: Front Desk Executive / Receptionist

Berkowits Hair & Skin Clinic – 45+ Clinics PAN India

About Berkowits Hair & Skin Clinic

Berkowits Hair & Skin Clinic is one of India’s leading and fastest-growing aesthetic and trichology chains, with 45+ clinics across the country and over 30 years of excellence in advanced hair and skin solutions. Trusted by more than 1,00,000 clients , Berkowits pioneered non-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering ethical, science-backed, personalized care through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world-class aesthetic care accessible, while our vision is to be India’s most trusted and technology-driven brand in beauty, wellness, and medical aesthetics—committed to safety, results, and an exceptional client experience.

Position: Front Desk Executive / Receptionist

We are looking for a smart, proactive, and customer-friendly Front Desk Executive who will serve as the first point of contact for all clients. The ideal candidate should be confident, well-spoken, and capable of managing client flow, billing, appointments, and administrative tasks efficiently.

Key Responsibilities

Client Reception & Support

• Greet and welcome clients professionally.
• Check appointments, retrieve records, and coordinate with doctors/technicians.
• Escort clients to consultation or treatment areas when required.
• Guide and assist clients throughout their clinic visit.

Training will be provided for smooth onboarding and understanding of the processes.

• Generate accurate bills for services and product sales.
• Handle payments (cash, card, digital modes) and maintain daily collections.
• Ensure all invoices are closed the same day after necessary approvals.

Appointment Management & Communication

• Handle all incoming calls for booking, rescheduling, or cancellations.
• Check availability of doctors, technicians, rooms, and equipment before confirming appointments.
• Send WhatsApp/call reminders to clients for appointment confirmations.
• Facilitate video consultations when required.

Follow-Up & Lead Calling

• Return all missed calls promptly; maintain weekly missed call counts.
• Call regular clients who haven't visited in the past 3 months.
• Make follow-up and promotional calls as per scripts provided by Head Office.

Who Can Apply

• Female candidates only.
• Strong communication skills (English proficiency preferred).
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Salary

Rs 2.5 to 3.5 LPA

Experience

1 - 5 Years

Office Timings

6 days working per week

No weekly off

on Friday, Saturday, or Sunday

Working Hours

9:45 AM – 7:00 PM