Front Desk Executive - koramangala

Berkowits Hair & Skin Clinics; Bengaluru; On-site; INR 250,000 - 350,000; Full time

Job summary

Berkowits Hair & Skin Clinic invites applications for a Front Desk Executive who will be the first point of contact for clients at our Koramangala clinic. The role requires a warm, well-spoken professional to manage client flow, appointments, billing, and basic administrative tasks.

You will coordinate with doctors and staff, handle payments and invoices, and support follow-up calls and reminders. Female candidates with strong communication skills and proficiency in MS Office are encouraged to

Qualifications

• Female candidates only.
• Strong communication skills; English proficiency preferred.
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Responsibilities

• Greet clients and manage front desk duties.
• Handle appointments, billing, and payments.
• Coordinate with doctors and staff to ensure smooth visits.
• Make reminder calls and manage lead follow-ups.

Skills

Communication skills

Interpersonal skills

English proficiency

Tools

MS Office

Job description

Job Title: Front Desk Executive / Receptionist

Berkowits Hair & Skin Clinic – 45+ Clinics PAN India

About Berkowits Hair & Skin Clinic

Berkowits Hair & Skin Clinic is one of India’s leading and fastest-growing aesthetic and trichology chains, with 45+ clinics across the country and over 30 years of excellence in advanced hair and skin solutions. Trusted by more than 1,00,000 clients, Berkowits pioneered non-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering ethical, science-backed, personalized care through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world-class aesthetic care accessible, while our vision is to be India’s most trusted and technology-driven brand in beauty, wellness, and medical aesthetics—committed to safety, results, and an exceptional client experience.

Position

We are looking for a smart, proactive, and customer-friendly Front Desk Executive who will serve as the first point of contact for all clients. The ideal candidate should be confident, well-spoken, and capable of managing client flow, billing, appointments, and administrative tasks efficiently.

Key Responsibilities

• Client Reception & Support
  • Greet and welcome clients professionally.
  • Check appointments, retrieve records, and coordinate with doctors/technicians.
  • Escort clients to consultation or treatment areas when required.
  • Guide and assist clients throughout their clinic visit.
• Training will be provided for smooth onboarding and understanding of the processes.
• Billing & Payments
  • Generate accurate bills for services and product sales.
  • Handle payments (cash, card, digital modes) and maintain daily collections.
  • Ensure all invoices are closed the same day after necessary approvals.
• Appointment Management & Communication
  • Handle all incoming calls for booking, rescheduling, or cancellations.
  • Check availability of doctors, technicians, rooms, and equipment before confirming appointments.
  • Send WhatsApp/call reminders to clients for appointment confirmations.
  • Facilitate video consultations when required.
• Follow-Up & Lead Calling
  • Return all missed calls promptly; maintain weekly missed call counts.
  • Call regular clients who haven't visited in the past 3 months.
  • Make follow-up and promotional calls as per scripts provided by Head Office.

Who Can Apply

• Female candidates only.
• Strong Communication Skills (English Proficiency Preferred).
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Salary

Rs 2.5 to 3.5 LPA

Experience

1 - 5 Years

Location

8, 1st Main Rd, above Metropolis, opposite Sbi Atm, Jakkasandra, 1st Block Koramangala, Koramangala, Bengaluru, Karnataka 560034

Office Timings

6 days working per week

No weekly off on Friday, Saturday, or Sunday

Working Hours: 9:45 AM – 7:00 PM