Assistant Facility Manager - Technical

Jones Lang LaSalle Incorporated; Bengaluru; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking an Assistant Facility Manager and Site Lead in Bengaluru to act as the primary client interface for integrated facility management services. You will oversee day-to-day operations across hard and soft services at assigned facilities or client portfolios.

You will lead multidisciplinary FM teams, manage budgets and ensure safety and compliance, while driving continuous improvement and SLA adherence on a multi-site portfolio.

Qualifications

• Bachelor's degree required in Engineering, Facilities Management, Business Administration, or related field.
• 5–8 years facility management experience with at least 2–3 years in integrated FM environment.
• Experience managing multi-site or large-scale facilities preferred.

Responsibilities

• Build and maintain strong client relationships as the single point of contact for FM services.
• Oversee integrated facility operations across all service lines ensuring SLA compliance.
• Lead and coordinate multidisciplinary FM teams across engineers, technicians, cleaning supervisors, and security personnel.
• Manage P&L, budget preparation, cost control and invoice management.

Skills

Client relationship management

Operational oversight

Team leadership

Financial management

Health, safety & compliance

Performance management

Vendor & contract management

MS Office (Excel)

Education

Bachelor's degree in Engineering, Facilities Management, Business Administration, or related field

Tools

CAFM/CMMS (Maximo, eFM)

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Assistant Facility Manager and Site lead serves as the primary client interface for integrated facility management services, overseeing day-to-day operations across multiple service lines including hard services (maintenance, engineering) and soft services (cleaning, security, catering) at assigned facilities or client portfolios.

Key Responsibilities

• Client Relationship Management Build and maintain strong client relationships as the single point of contact for all FM services. Understand client business objectives and ensure service delivery aligns with their strategic goals. Conduct regular client meetings, present performance reports, and manage escalations professionally.
• Operational Oversight Manage integrated facility operations across all service lines ensuring contractual SLA compliance. Coordinate hard services (HVAC, electrical, plumbing, building fabric) and soft services (cleaning, waste management, landscaping, security) delivery. Monitor daily operations through CAFM systems and conduct regular site inspections.
• Team Leadership Lead and coordinate multidisciplinary FM teams including engineers, technicians, cleaning supervisors, and security personnel. Conduct team meetings, performance reviews, and training sessions. Foster a collaborative culture across diverse service providers and subcontractors.
• Financial Management Manage P&L responsibility for assigned account including budget preparation, cost control, and invoice management. Identify cost optimization opportunities while maintaining service quality. Track and report on financial performance against budget targets.
• Health, Safety & Compliance Ensure strict adherence to health and safety regulations across all operations. Conduct risk assessments, manage permit-to-work systems, and investigate incidents. Maintain compliance with statutory requirements, industry standards, and client-specific protocols.
• Performance Management Monitor and report on KPIs across all service lines using established metrics. Implement continuous improvement initiatives to enhance service quality and operational efficiency. Manage service failures and implement corrective actions promptly.
• Vendor & Contract Management Manage subcontractor relationships and performance. Negotiate service agreements and coordinate third-party service delivery. Ensure vendor compliance with contract terms and quality standards.

Required Qualifications

• Education & Experience Bachelor's degree in Engineering, Facilities Management, Business Administration, or related field 5-8 years of facility management experience with at least 2-3 years in integrated FM environment Experience managing multi-site or large-scale commercial/corporate facilities preferred
• Technical Skills Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety) Proficiency in CAFM/CMMS systems (Maximo, eFM, etc.) Understanding of both hard and soft FM service delivery Working knowledge of HSE regulations and compliance requirements
• Core Competencies Excellent client management and communication skills Strong financial acumen and budget management capabilities Leadership skills with ability to manage diverse teams Problem-solving mindset with focus on operational excellence Proficiency in MS Office, especially Excel for

Location

Location: On-site – Bengaluru, KA

Scheduled Weekly Hours

Scheduled Weekly Hours: 48

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page

We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.