Assistant Facility Manager Soft Services

Jones Lang LaSalle Incorporated; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Mumbai is seeking an Assistant Facility Manager Soft Services with 5+ years of experience in front desk management. The role involves overseeing front desk operations, vendor coordination, and maintaining office services at a premier corporate location.

The candidate should have an educational background in any discipline (hotel background preferred) and proven experience in process improvement, safety compliance, and client reporting.

Qualifications

• Graduate in any discipline with 1 to 5 years of front desk management or reception experience.
• Hotel background preferred.
• Experience with continuous improvement initiatives and client reporting.
• Familiarity with occupational safety requirements.
• Strong computer literacy and ability to manage activities using different systems.
• Strong customer service focus and multitasking ability.

Responsibilities

• Serving on the front lines of customer service
• Being in charge of one of the busiest places in the office—the front desk: giving a warm welcome and guiding visitors and employees
• Setting the benchmark in giving the company a good first impression
• Handling all incoming and outgoing calls, including distribution
• Maintaining and improving the front office
• Updating and displaying latest magazines and newspapers in the reception
• Maintaining and updating records and database such as telephone registers, call tracking and client contacts
• Performing general admin activities and help desk tasks
• Contributing to the monthly management report for the client
• Participating in emergency evacuation procedures
• Developing policies and procedures needed for all functions in the reception
• Managing conference rooms, events, flower arrangement coordination, and others

Skills

General Administration

Front Desk Management

Vendor Management

Cost Control

Floor Management

Corporate Experience

Pantry

HK

Cafeteria

Education

Any degree

Hotel background

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Designation and Qualification

Designation: Assistant Facility Manager Soft Services. Qualification: Any degree or Hotel Background is preferred. Experience Required: 5+ Years.

Shift Timings: Rotational shift. Work Schedule: 6 days per week. Work location: Mumbai, Goregaon East.

Skills

General Administration, HK, Pantry, cafeteria, vendor management, cost control and floor Management and corporate experience is Mandatory.

Work Dynamics

• Serving on the front lines of customer service
• Being in charge of one of the busiest places in the office—the front desk: giving a warm welcome and guiding visitors and employees
• Setting the benchmark in giving the company a good first impression
• Handling all incoming and outgoing calls, including distribution
• Maintaining and improving the front office
• Updating and displaying latest magazines and newspapers in the reception
• Maintaining and updating records and database such as telephone registers, call tracking and client contacts
• Performing general admin activities and help desk tasks
• Contributing to the monthly management report for the client
• Participating in emergency evacuation procedures
• Developing policies and procedures needed for all functions in the reception
• Managing conference rooms, events, flower arrangement coordination, and others

Qualifications

• Graduate in any discipline with 1 to 5 years of experience in front desk management or reception
• Proven experience with continuous improvement initiatives and client reporting
• Familiarity with occupational safety requirements
• Strong computer literacy and ability to manage activities using different systems
• Strong customer service focus
• Outstanding multitasking talent

Benefits and Rewards

At JLL, we will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Work Schedule & Location

• Location: Mumbai, Goregaon East
• Work Schedule: 6 days per week, Rotational shift
• Scheduled Weekly Hours: 48

Equal Opportunity & Accessibility

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.