Assistant Facility Manager

Crest Property Solutions Private Limited; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Crest Property Solutions Private Limited in Mumbai seeks a senior facilities/office operations leader to oversee upkeep, soft services, and interactions with high-end clients and the board. The role requires the highest level of professionalism and engagement with executives.

The candidate will manage a team of about 20 including butler, pantry staff and housekeeping, ensuring grooming, cleanliness and hygiene across spaces, while coordinating with stakeholders to maintain service excellence.

Qualifications

• Graduate in any discipline or hospitality management graduate with a facility services background.
• Mandatory experience in renowned luxury hotels.

Responsibilities

• Smooth office operations
• Control absenteeism
• Timely follow ups with internal and external stakeholders
• One point of contact for the premium office space
• Responsible for a team of around 20 comprising butler, pantry boys and housekeeping
• Grooming, uniform standards, cleanliness, hygiene and overall attitude of staff
• Daily inspection of premises for cleanliness and hygiene and take corrective actions as and when required
• On-time submission of monthly requisition of cleaning/disposable materials, uniform, stationery and cash
• Requisitions to be done on prescribed formats
• Procure commodities (cash and credit purchase) and properly store them
• Responsible for training and replacement of the staff

Skills

Leadership

Work under pressure

English fluency

Pleasant personality

Motivational skills

Customer service

Stakeholder relationships

Hindi

Marathi advantage

Team leadership

Education

Graduate or Hospitality management degree

Job description

Educational Qualification

Mandatory experience in renowned luxury hotels.

Graduate in any discipline/hospitality management graduate with a facility

Educational Qualification

Mandatory experience in renowned luxury hotels.

Graduate in any discipline/hospitality management graduate with a facility

services background.

Key Competencies

• Leadership qualities, ability to work under pressure, fluency in English, pleasant personality.


• Good leadership and motivational skills


• Good customer service skills.


• Ability to work under pressure


• Maintains good professional relationship with the stake holders


• Pleasant personality


• Fluency in spoken and written English


• Fluency in Hindi. Marathi would be an advantage


• Ability to lead and motivate a team.

Job Summary

To ensure a high standard of upkeep and maintenance with the keen eye on aesthetics and soft services in the head office. The ideal candidate should display the highest degree of professionalism while dealing with the high-end clients and the firm's board of directors and executive committee members.

Key Responsibilities

Key Accountabilities

• Smooth office operations


• Control absenteeism


• Timely follow ups with the internal and external stakeholders


• One point of contact for the premium office space


• Responsible for a team of around 20 comprising of butler, pantry boys and housekeeping.


• Responsible for the grooming, uniform standards, cleanliness, hygiene and overall attitude of the staff


• Daily inspection of premises for cleanliness and hygiene and take corrective actions as and when required


• On-time submission of monthly requisition of cleaning/disposable materials, uniform, stationery and cash.


• These requisitions should be done on prescribed formats


• Procure commodities (cash and credit purchase) and properly store them


• Responsible for training and replacement of the staff.

Brand & Relationships

• Paying attention to detail and excellent problem-solving skill


• Assign and monitor maintenance projects.


• Team Building


• Ambassador of the brand and stands by the brand values