Assistant Category Manager - Landmark Group (Styli)

RNA Resources Group; Bengaluru; On-site; INR 700,000 - 1,200,000; Full time

Job summary

STYLI Marketplace in Bengaluru seeks an Assistant Category Manager/BD Associate to lead seller onboarding and activation on our marketplace platform. You will identify potential sellers, guide them through onboarding, and ensure cross-border selling readiness.

The role requires excellent communication, attention to detail, and the ability to build relationships with supplier clusters. You will collaborate with marketing, operations, and support to onboard and activate sellers, and drive category

Qualifications

• Bachelor's degree in business administration, marketing, or a related field.
• 35 years of experience in seller onboarding, account management, or similar roles within e-commerce/marketplace platforms.
• Exposure to Fashion (Clothing, Footwear, Accessories) categories and onboarding experience preferred.
• Excellent communication and interpersonal skills.
• Familiarity with e-commerce platforms, supplier clusters, and seller operations.

Responsibilities

• Identify potential sellers and manufacturers to join the platform.
• Guide sellers through end-to-end onboarding, catalog curation, and account setup.
• Ensure sellers are prepared for cross-border selling and live go-live within timelines.
• Coordinate with marketing, operations, and customer support to facilitate onboarding.
• Monitor seller onboarding progress and collect feedback for process improvements.

Skills

Communication

Organizational skills

Multitasking

Problem-solving

Customer focus

Education

Bachelor's degree in business/marketing or related field

Tools

CRM tools

Onboarding software

Job description

STYLI Marketplace is an e-commerce concept founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI marketplace brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps.

Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI marketplace has quickly become a leading player in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India.

Job Description:

We are seeking a dynamic and results-driven Assistant Category Manager/Business Development Associate to join our team. The ideal candidate will focus exclusively on onboarding new sellers and ensuring their smooth onboarding and activation on our marketplace platform. This role requires excellent communication skills, attention to detail, and a strong ability to guide sellers through the onboarding process efficiently, with a deep understanding of supplier clusters and the broader supplier base.

1. Seller Identification and Outreach:

• Identify potential sellers & manufactures across various categories to join the platform, with a particular focus on leveraging knowledge of supplier clusters and regional supplier bases for fashion category.
• Develop and execute outreach strategies to engage with sellers through direct communication, industry events, and partnerships.

2. Onboarding Process Management:

• Guide sellers through the end-to-end onboarding process, including commercial alignment, curation, agreement finalization, and account setup.
• Ensure all sellers are fully aware and aligned with the ways of working for cross border selling
• Train and support the sellers on the steps related to onboarding, catalog curation, sharing relevant templates and inventory build-up

3. Go-Live Activation:

• Work closely with sellers to ensure their products are live on the platform within the agreed timelines.
• Perform quality checks on product listings to ensure accuracy, compliance, and completeness.
• Resolve any issues or roadblocks preventing sellers from going live.

4. Supplier Cluster Awareness:

• Maintain an up-to-date understanding of supplier clusters and regional supplier bases to identify high-potential
  sellers.
• Build relationships within key supplier communities to facilitate long-term collaboration and onboarding pipelines.
• Analyze supplier trends and clusters to enhance marketplace category diversity.

5. Performance Tracking and Feedback:

• Monitor the progress of onboarding sellers and report key metrics to stakeholders.
• Gather feedback from sellers to improve the onboarding process and enhance their experience.

6. Cross-Functional Collaboration:

• Coordinate with internal teams, including marketing, operations, and customer support, to facilitate seller onboarding and activation.
• Share insights and recommendations to improve platform features and onboarding tools.
  

Qualification & Experience

• Bachelors degree in business administration, Marketing, or a related field.
• 35 years of experience in seller onboarding, account management, or similar roles within e-commerce/marketplace platforms.
• Exposure to Fashion (Clothing, Footwear, Accessories) categories and experience in onboarding and managing sellers would be preferred. Manufacturing experience will be preferred
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with e-commerce platforms, supplier clusters, and seller operations.
• Proficiency in using CRM tools and onboarding systems.
• Detail-oriented and process-driven.
• Customer-focused with a problem-solving mindset.
• Proactive and able to work in a fast-paced environment.