Assistant Category Manager

Porter; Mohali; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Porter in Mohali is seeking an Assistant 2W Category Manager to own P&L for the 2W and scooter category in the city. You will manage a team of 20+ professionals, drive supply and partner engagement, and ensure high service quality across the network.

The role requires strong data analysis, problem solving, and cross-functional collaboration to fuel growth, improve operations, and deliver exceptional customer experiences in a fast-paced environment.

Qualifications

• Bachelor’s degree or postgraduate in sales, marketing, or operations.
• Excellent communication and team management skills.
• Strong data analysis and problem-solving abilities.
• Proficiency in Excel/Sheets for reporting.

Responsibilities

• Supply/demand acquisition: maintain a healthy pipeline of leads across channels and train/retain partners.
• Retention: engage in supply/customer retention activities and partner engagement.
• Community management: moderate driver/customer community to ensure high service quality.
• Execute Marketing and Branding initiatives for the city per BTL plans.
• Market intelligence: gather competitive intel and translate into actionable insights.
• Analyze data and prepare reports to monitor performance and identify business problems.
• Process improvement: develop SOPs and policies to support activities.
• Talent acquisition and management: build and lead a team of 20+ high-performing individuals.

Skills

Communication

Team leadership

Data analysis

Problem solving

Education

Bachelor’s Degree or Post Graduate in Sales/Marketing/Operations

Tools

MS Excel

Google Sheets

SQL

Job description

Porter: Creating Impactful Journeys

At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.

Why Porter?

• Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.
• Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.
• Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
• Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head‑on.

If you’re looking for a high-ownership, high-impact HR role where culture, speed, and scale intersect, this is your chance to shape it from the ground up.

Be a Part of Something Extraordinary:

If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast‑paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible.

Company URL: https://porter.in/

About the Job

We are looking for people to join us on a journey that can improve a million lives on a daily basis. Assistant 2W category manager is primarily responsible for handling P&L for 2W and Scooter category in the city. The role requires good problem solving skills, data analysis and team handling skills.

Primary Responsibilities:

• Supply/ demand acquisition: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.
• Retention :Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal wise supply fulfillment, customer retention,etc
• Community management: actively moderate (bring people together), leverage, and rule the driver /customer community to shape the best service quality to users and the best worth for drivers.
• Execute Marketing and Branding initiatives for the city as per the BTL plans
• Market intelligence: Gather market and competitive intelligence from various sources and create actionable insights
• Analyze data and prepare reports to monitor performances, find business problems and come up with solutions.
• Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve prevalent issues.
• Talent acquisition and management: Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement. Will be leading a team of 20+ high performing individuals.

Educational qualifications preferred

• Institution tier: Bachelor’s Degree or Post Graduate in sales , Marketing & Operations

Required Competencies:

• Communication & team handling skills
• Supply planning
• Data analysis & problem solving
• Should be good in making reports (MS-Excel/google sheets,etc)

Required Skills:

• Strong verbal and written communications skills.
• Solve business problems using analytical skills and a capacity to work with large data sets
• Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team environment
• An ability to manage multiple priorities and perform well in a fast‑paced environment, while maintaining a high level of client focus
• Willingness to roll up sleeves and get hands dirty by being on field.
• Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn Self-directed
• SQL Query writing would be an added advantage