Assistant Branch Manager-Inbound_BRANCH BANKING_0466_0662_1094866

Kotak Mahindra Bank; Mumbai; Presencial; INR 600.000 - 1.100.000; Tempo integral

Resumo da vaga

Kotak Mahindra Bank is seeking a Branch Operations Lead in Mumbai to oversee the complete operations of a single branch and manage a service team. You will ensure regulatory compliance, coordinate branch audits, and strive for service excellence to grow portfolios and cross-sell opportunities.

The role requires meticulous attention to detail with strong customer orientation and proven team leadership skills, along with 4–6 years (Graduate) or 2–4 years (Postgraduate) of branch operations

Qualificações

• Graduate with 4–6 years of experience in branch operations.
• Postgraduate with 2–4 years of relevant experience.
• Must be meticulous and detail-oriented.
• Customer orientation and team leadership required.

Responsabilidades

• Lead the entire Branch Operational activities of an individual Branch
• Manage a Service Team.
• Ensure regulatory and procedural compliance
• Co-ordinate the audit of the branch
• Ensuring service excellence to enhance portfolios, control retention and better cross sell activities
• Authorize and check Teller and Relationship teams entries
• Check end products, Check vouchers to clear transactions
• Vault / Key custodian of the Branch

Conhecimentos

Detail oriented

Leadership

Customer focus

Banking operations

Formação

Graduate

Postgraduate

Descrição da vaga

Job Description

• Lead the entire Branch Operational activities of an individual Branch
• Manage a Service Team.
• Ensure regulatory and procedural compliance
• Co-ordinate the audit of the branch
• Ensuring service excellence to enhance portfolios, control retention and better cross sell activities
• Authorize and check Teller and Relationship teams entries
• Check end products, Check vouchers to clear transactions
• Vault / Key custodian of the Branch

Desired Candidate Profile:

• Meticulous & has an Eye for detail
• Ability to manage and motivate front office staff.
• Thorough overall understanding of branch banking operations
• Graduate : 4 - 6 years of experience
• Post Graduate : 2 - 4 years of experience
• Should possess customer orientation and team leader qualities