Assistant Branch Manager - Gold Loan

Poonawalla Fincorp; Amritsar; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Poonawalla Fincorp in Amritsar seeks a branch leadership professional to drive field marketing activities, plan and monitor branch initiatives, and grow the gold loan portfolio.

You will verify customer KYC, process loan disbursals, and manage vault operations with strict adherence to policy and audit requirements. The role also involves staff hiring, coaching and performance feedback to support branch growth.

Qualifications

• Minimum 5 years of product or sales experience in gold loan or asset-backed products.

Responsibilities

• Drive and participate in field marketing to boost branch visibility.
• Plan, conduct and monitor branch and field activities for a healthy leads pipeline and branch growth.
• Verify customer KYC documents, process loan disbursals and initiate foreclosures/closures.
• Joint custodian of the vault with responsibility for safekeeping pledged ornaments as per policy.
• Authorize transactions for disbursal, foreclosure, and customer payments.
• Maintain NPAs through strong follow-ups and ensure timely collections.
• Hiring, coaching, mentoring and training employees with timely feedback on performance.
• Maintain quality and performance of the business and generate reports for growth.

Skills

Gold loan sales

Branch leadership

Field marketing

Job description

Responsibilities

• Drive and participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct and monitor the branch and field level marketing activities to ensure healthy pipeline of leads resulting in business conversion and branch growth.
• Focus on customer engagement and appraisal of gold ornaments being pledged with correct weight and purity assessment as per company policy and auditing compliance.
• Joint custodian of the vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, and interest payment transactions based on customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch and for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality and performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation and maintenance of 100% process compliance at branch.
• Manage error free valuation and appraisal of gold ornaments being pledged in branch with correct weight and purity assessment as per company policy and auditing compliance.

Qualifications

• 5+ years of product / sales experience in gold loan or other asset products

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.