Assistant Branch Manager - Gold Loan

Poonawalla Fincorp; Dausa; On-site; INR 600,000 - 900,000; Full time

Job summary

Poonawalla Fincorp in India seeks a Branch Sales & Marketing Lead with 5+ years in gold loan or asset products. You will drive field marketing, plan branch activities and ensure a healthy pipeline of leads for business growth.

As custodian of vault operations you will oversee accurate valuation of pledged ornaments, verify KYC, initiate disbursals, manage foreclosures and NPA control, while mentoring a team to deliver compliant, customer‑centric service.

Qualifications

• 5+ years of product/sales experience in gold loan or asset products.
• Experience in field marketing and branch management.
• Knowledge of KYC, compliance and NPAs management.

Responsibilities

• Drive field marketing activities to improve branch visibility.
• Plan and monitor branch and field level marketing to generate leads.
• Appraise gold ornaments with correct weight and purity per policy.
• Joint custodian of the Vault; safeguard pledged ornaments.
• Verify customer KYC and initiate loan disbursals.
• Process foreclosure, part release and closure requests.
• Authorize disbursal, foreclosure, release and payments.
• Keep NPAs under control through follow-ups with customers.
• Hire, coach, mentor and train staff with timely feedback.
• Prepare branch reports and drive growth of the business.
• Increase gold loan business and promote third-party products.
• Ensure 100% process compliance in valuation and audit.
• Maintain accurate valuation and appraisal of pledged ornaments.

Skills

Field marketing

Branch management

KYC verification

Loan disbursal

Asset valuation

Compliance

Customer engagement

NPAs management

Team leadership

Job description

Principal Accountabilities

• Drive & participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct & monitor the branch & field level marketing activities to ensure healthy pipeline of leads resulting in business conversion & branch growth.
• Focus on customer engagement & appraisal of gold ornaments being pledged with correct weight & purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, interest payment transactions basis customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation & maintenance of 100% process compliance at branch.
• Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Qualifications

• 5+ years of Product / Sales experience in Gold loan or other Asset products

Key Skills

• Field marketing
• Branch management
• KYC verification
• Loan disbursal
• Asset valuation
• Compliance
• Customer engagement
• NPAs management
• Team leadership

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.