Assistant Branch Manager - Gold Loan

Poonawalla Fincorp; Mahad; On-site; INR 600,000 - 900,000; Full time

Job summary

Poonawalla Fincorp invites applications for a leadership role overseeing branch operations and sales in gold loans and asset products. The role covers field marketing, customer engagement, KYC compliance, vault custody, loan disbursal approvals, and NPAs control, with coaching responsibilities for staff.

The position emphasizes maintaining branch performance, driving growth, and expanding gold loan business alongside other third-party products. Strong experience in asset finance is essential.

Qualifications

• 5+ years of Product / Sales experience in Gold loan or other Asset products.

Responsibilities

• Drive field marketing activities with the team to improve branch visibility.
• Plan and monitor branch field level marketing to maintain a healthy leads pipeline.
• Engage customers with gold ornament valuation, weight and purity as per policy.
• Joint custodian of Vault; safekeeping of pledged ornaments per policy.
• Verify KYC documents, process loan disbursals and customer requests.
• Process foreclosure, part release, closure, & interest payments as requested.
• Authorize transactions for disbursal, foreclosure, release and payments.
• Maintain NPAs through strong follow-ups on interest collections.
• Coach and train employees; provide timely feedback on performance.
• Maintain branch performance reports and drive business growth.
• Increase gold loan business and other third-party products.

Skills

Gold loan experience

Sales experience

Customer engagement

KYC & compliance

Team coaching

Job description

Job Summary

Principal Accountabilities

Responsibilities

• Drive participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct monitor the branch field level marketing activities to ensure healthy pipeline of leads resulting in business conversion branch growth.
• Focus on customer engagement appraisal of gold ornaments being pledged with correct weight purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, interest payment transactions basis customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Qualifications

• 5+ years of Product / Sales experience in Gold loan or other Asset products

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.