Assistant Branch Manager

cakeworldindia; India; On-site; INR 550,000 - 650,000; Full time

Job summary

cakeworldindia is seeking an Assistant Branch Manager to support daily store operations and lead a customer-focused team. This role emphasizes hospitality expertise, service excellence, and a proactive approach to improving efficiency.

You will work with the Branch Manager to supervise staff, uphold quality standards, and drive sales performance in a fast-paced bakery environment. Strong leadership and communication skills are essential.

Qualifications

• Degree from a recognized university is required.
• Diploma or degree in Hotel Management / Hospitality preferred.
• Minimum 2 years of experience in a similar role.

Responsibilities

• Oversee daily operations with the Branch Manager
• Supervise and guide team members to ensure smooth workflow
• Ensure excellent customer service and handle escalations
• Monitor sales performance and assist in achieving targets
• Maintain store hygiene, product quality, and visual standards
• Manage inventory, stock levels, and order coordination
• Assist in staff scheduling and operational planning

Skills

Leadership

Communication

Team Coordination

Problem Solving

Operations Management

Customer Focus

Education

Degree from a recognized university

Diploma or Degree in Hotel Management / Hospitality

Job description

Join Our Team – Assistant Branch Manager

We are looking for a proactive and experienced Assistant Branch Manager to support branch operations and ensure a smooth, customer-focused environment. If you have a strong background in hospitality and leadership, this role offers an excellent opportunity to grow in the bakery industry.

Job Overview

As an Assistant Branch Manager, you will assist in managing daily store operations, supervising staff, and maintaining high standards of service, quality, and efficiency. You will work closely with the Branch Manager to drive performance and customer satisfaction.

Key Responsibilities

• Support the Branch Manager in overseeing daily operations
• Supervise and guide team members to ensure smooth workflow
• Ensure excellent customer service and handle escalations
• Monitor sales performance and assist in achieving targets
• Maintain store hygiene, product quality, and visual standards
• Manage inventory, stock levels, and order coordination
• Assist in staff scheduling and operational planning

Qualifications

• Degree from a recognized university
• Diploma or Degree in Hotel Management / Hospitality
• Minimum 2 years of experience in a similar role (preferred)

Skills & Requirements

• Strong leadership and team coordination skills
• Excellent communication and interpersonal abilities
• Problem-solving and decision-making skills
• Ability to manage operations in a fast-paced environment
• Customer-centric approach with attention to detail

Why Join Us

• Professional and growth-oriented work environment
• Opportunity to take on leadership responsibilities
• Career advancement in the bakery and hospitality sector