Assistant Agency Manager

HDFC ERGO General Insurance; Jamnagar; On-site; INR 350,000 - 520,000; Full time

Job summary

HDFC ERGO General Insurance in Jamnagar seeks an Assistant Agency Manager to drive inbound customer service and sales support in a captive call center setup.

The role requires 1-3 years of experience, willingness to work rotational shifts, and a background in BFSI, call center, or customer service, with strong communication and customer-first attitude.

Qualifications

• Should be willing to work in captive inbound call center set up.
• Comfortable with rotational shift and weekly offs.
• Preferably from BFSI / call center / Customer Service background, having handled HNI customers.
• Superlative communication skills, engaging personality, can-do / take charge attitude.
• Should have zeal to service HNI customers with above-and-beyond customer service.
• Insurance background an added advantage.
• Edu. Qualification - Undergraduate acceptable; Graduate & above preferable.
• 9-6 Day Working Week.

Skills

Any Graduate

Job description

Posted On 19 Oct 2026

End Date 19 Oct 2027

Required Experience 1 - 3 years

Basic Section

New Job Title Assistant Agency Manager

No. Of Openings 1

Grade FLS

Campus/Non Campus Non Campus

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Health

Business Function Sales

Cost Center Agency - Health

Cost Center Code 1825

Department Retail Business Group

Function Open Market

Business Zone West

Job Role Front Line Sales

Country India

Region West

Physical Branch Jamnagar

Branch Code 2313

Type of Office Branch

Skills

Skill

Any Graduate

CERTIFICATION

Working Language

Job Description

Should be willing to work in captive inbound call center set up, preferably should have inbound call handling experience
Comfortable with rotational shift and weekly offs
Preferably from BFSI / call center / Customer Service background, having handled HNI customers
Superlative communication skills, engaging personality, can-do / take charge attitude
Should have zeal to service HNI customers with above-and-beyond customer service
Insurance background an added advantage
Edu. Qualification - Undergraduate acceptable; Graduate & above preferable
9-6-Day Working Week