Assessment Sales Manager

L&T EduTech; Mumbai; On-site; INR 1,620,000 - 1,980,000; Full time

Job summary

L&T EduTech in Mumbai is seeking a senior business development professional to drive growth for the Assessments portfolio. You will identify opportunities across enterprise, academia, and government sectors, acquire new clients, and manage key accounts, ensuring high-quality, compliant assessment solutions.

The role requires collaboration with product, technology, and operations teams to design and deliver AI-enabled assessments, remote proctoring, and analytics at scale.

Qualifications

• 8–12 years of experience in Assessments, EdTech, Enterprise Hiring Solutions, Certification, Learning & Assessment, or Examination Management.

Responsibilities

• Drive business growth for Assessments portfolio across enterprise, academia, and government sectors.
• Generate new business through client acquisition and account management for hiring assessments and certification exams.
• Build and maintain relationships with CHROs, Talent Acquisition Heads, and government bodies to expand opportunities.
• Collaborate with clients and internal teams to design competency-based assessment solutions.
• Coordinate end-to-end assessment lifecycle: solutioning, implementation, and delivery with quality and compliance.
• Monitor delivery, manage risks, and ensure governance and regulatory adherence across engagements.
• Work with cross-functional teams to enhance offerings with AI-enabled assessments, remote proctoring, analytics, and scalable digital solutions.
• Track market trends and competitors to identify opportunities and improvements.
• Mentor junior team members and contribute to revenue and customer satisfaction goals.

Skills

Business Development

Client Engagement

Account Management

Stakeholder Management

Digital Assessments

AI-enabled Assessments

Job description

• Drive business growth for the Assessments portfolio by identifying and developing opportunities across enterprise, academia, and government sectors.
• Generate new business through client acquisition and account management for hiring assessments, certification exams, employability testing, skill benchmarking, and university examination solutions.
• Build and maintain strong relationships with CHROs, Talent Acquisition Heads, University Leadership, Government Departments, Skill Missions, and Sector Skill Councils to expand business opportunities.
• Collaborate with clients and internal stakeholders to design customized, competency-based assessment solutions aligned with industry and organizational requirements.
• Coordinate the end-to-end assessment lifecycle, including solutioning, implementation, project planning, stakeholder management, execution, and customer support.
• Ensure seamless execution of large-scale online and offline assessments by working closely with operations, technology, and delivery teams while maintaining quality, compliance, examination integrity, data security, and SLA adherence.
• Work with Product, Technology, Content, and Psychometrics teams to enhance assessment offerings through AI-enabled assessments, remote proctoring, automation, analytics, and scalable digital solutions.
• Monitor project delivery, identify operational risks, and ensure adherence to organizational processes, governance standards, and regulatory requirements across all assessment engagements.
• Collaborate with cross-functional teams across Sales, Operations, Product, Technology, Content, and Delivery to ensure timely execution and successful client outcomes.
• Manage key customer accounts by ensuring high service quality, timely issue resolution, customer satisfaction, repeat business, and long-term relationship development.
• Track market trends, competitor offerings, emerging hiring practices, and assessment technologies to identify new business opportunities and recommend enhancements to existing solutions.
• Monitor business performance against defined targets, maintain sales pipeline and project reports, mentor junior team members, and contribute to achieving revenue, customer satisfaction, and operational excellence objectives.

Desired Experience

• 8–12 years of experience in Assessments, EdTech, Enterprise Hiring Solutions, Certification, Learning & Assessment, or Examination Management.
• Proven experience in business development, client engagement, and account management across enterprise, academia, or government sectors.
• Experience managing large-scale assessment projects with strong knowledge of assessment operations, compliance, quality, and stakeholder management.
• Good understanding of digital assessment platforms, AI-enabled assessments, remote proctoring, analytics, and emerging assessment technologies.
• Strong communication, relationship management, project management, and cross-functional collaboration skills.
• Ability to work in fast-paced, compliance-driven environments while managing multiple stakeholders and delivering high-quality outcomes.