Assessment Content Controller

Oxford University Press; Dadri; On-site; INR 350,000 - 650,000; Full time

Job summary

Oxford University Press is seeking an Assessment Content Controller to support ELT assessment content production. The role involves coordinating schedules, tracking, documentation, and stakeholder communications across the Noida offshore operations team and UK teams.

The ideal candidate will manage multiple priorities, maintain robust records, and use tools like Jira, ClickUp, Excel, and Teams to drive efficient content workflows and reporting.

Qualifications

• Excellent attention to detail.
• Strong written and verbal communication skills.
• Experience maintaining trackers and documentation.
• Administrative/coordination or operations support experience.

Responsibilities

• Maintain content production schedules, trackers, workflows, and documentation.
• Coordinate meetings and content development activities with internal and external stakeholders.
• Support commissioning activities, including assigning task IDs, preparing documentation, and updating tracking systems.
• Maintain Statements of Work, budget trackers, and freelance engagement records.
• Create and updating operational templates, recording scripts, media asset briefs, and loading trackers.
• Collate feedback from multiple reviewers and ensure comments are accurately captured and distributed.
• Support pretesting and live seeding activities through documentation, tracking, and record management.
• Produce operational reports and dashboards covering content production progress, content bank status, workflow tracking, and budgets.
• Act as a coordination point for operational queries from UK teams, freelancers, and suppliers.
• Identify and escalate issues early to help keep delivery on track.

Skills

Coordination

Attention to detail

MS Excel

MS Word

MS Teams

Multiple priorities

Tools

Jira

ClickUp

Job description

Job Description:

Job Title

Title: Assessment Content Controller
Department: ELT Assessment, Publishing/Content
Location: Sector - 62 , Noida, India

About the Role

Introduction

Are you a highly organised professional who enjoys coordinating projects, managing information, and ensuring operations run smoothly? This is an exciting opportunity to join Oxford University Presss ELT Assessment team as an Assessment Content Controller, supporting the production of high-quality assessment content used by learners worldwide.

This role offers the opportunity to work within a global team, partnering closely with UK-based colleagues while being a core member of the offshore Noida operations team. Youll contribute to the efficient production of validated assessment content and play an important role in supporting educational outcomes across international markets.

The position is ideal for someone who enjoys working with structured processes, coordinating multiple stakeholders, maintaining accurate records, and using data and reporting to support decision-making. Youll also gain exposure to content production workflows, supplier management, and assessment operations while working with tools such as Microsoft Teams, Jira, ClickUp, and other publishing and delivery platforms.

Opportunity

As an Assessment Content Controller, you will provide administrative, operational, and reporting support across content production workflows. Your responsibilities will include:

• Maintaining content production schedules, trackers, workflows, and documentation.
• Coordinating meetings and content development activities with internal and external stakeholders.
• Supporting commissioning activities, including assigning task IDs, preparing documentation, and updating tracking systems.
• Maintaining Statements of Work, budget trackers, and freelance engagement records.
• Creating and updating operational templates, recording scripts, media asset briefs, and loading trackers.
• Collating feedback from multiple reviewers and ensuring comments are accurately captured and distributed.
• Supporting pretesting and live seeding activities through documentation, tracking, and record management.
• Producing operational reports and dashboards covering content production progress, content bank status, workflow tracking, and budgets.
• Acting as a coordination point for operational queries from UK teams, freelancers, and suppliers.
• Identifying and escalating issues early to help keep delivery on track.

Your work will directly support the efficient delivery of assessment content by ensuring that schedules, records, documentation, reporting, and stakeholder communications remain accurate, accessible, and up to date. This role is critical in helping teams achieve milestones, maintain operational excellence, and scale content production effectively.

About You

Essential Criteria

• Excellent attention to detail.
• Strong written and verbal communication skills.
• Confident user of Microsoft Excel, Word, and Microsoft Teams.
• Experience maintaining trackers, reports, documentation, records, and file structures.
• Ability to manage multiple priorities and meet deadlines.
• Experience supporting freelance suppliers or external stakeholders.
• Experience in an administrative, coordinator, or operations support role.

Desirable Criteria

• Experience working in educational publishing, assessment, or content production.
• Experience using workflow management systems such as Jira or ClickUp.
• Understanding of content production or publishing workflows.

Queries

Please contact [e-mail] with any queries relating to this role.

Diversity & Inclusion

We are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Salary

Dependent on skills and experience.