ASM Sales Coordinator/ Sr. Sales Coordinator

s d fiNE CHEM (SDFCL); Mumbai City; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

s d fiNE CHEM (SDFCL) is seeking a seasoned Sales Coordination professional in Mumbai to act as a liaison between customers and internal teams, ensuring seamless sales operations and service delivery. You will prepare techno-commercial quotations, coordinate with production, logistics and finance, and maintain critical pricing records and documentation.

Role requires deep SAP (SD Module) experience, strong communication skills, and ability to translate customer needs into tailored chemical

Qualifications

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Responsibilities

• Act as a liaison between customers and internal teams to ensure sales operations and service delivery.
• Prepare and follow up on techno-commercial quotations, tenders, and proposals tailored to customer requirements.
• Coordinate with production, logistics, and finance teams to ensure timely order execution and delivery.
• Handle customer inquiries, resolve issues, and maintain strong customer relationships.
• Maintain and update customer databases, pricing records, and sales documentation using SAP and other CRM tools.
• Generate sales reports, order status updates, and MIS as required by management.
• Support business development by identifying new leads and coordinating technical discussions with clients.
• Stay informed about product specifications, industry trends, and competitor offerings.

Skills

Sales Order Processing

Technical Sales Support

Quotation Management

Customer Relationship Management

Commercial Documentation

Logistics & Dispatch Coordination

TDS/GST/Excise Documentation

MS Excel

Chemical Product Knowledge

Education

M.Sc/ B.Sc in Organic Chemistry/ Chemistry/ Pharma

Tools

SAP (SD Module)

Job description

Role & responsibilities

• Act as a liaison between customers and internal teams to ensure seamless sales operations and service delivery.
• Prepare and follow up on techno-commercial quotations, tenders, and proposals tailored to customer requirements.
• Coordinate with production, logistics, and finance teams to ensure timely order execution and delivery.
• Handle customer inquiries, resolve issues, and maintain strong customer relationships.
• Maintain and update customer databases, pricing records, and sales documentation using SAP and other CRM tools.
• Generate sales reports, order status updates, and MIS as required by the management.
• Support business development by identifying new leads and coordinating technical discussions with clients.
• Stay informed about product specifications, industry trends, and competitor offerings.

Key Skills

• Sales Order Processing & Coordination
• Technical Sales Support
• Quotation Management
• Customer Relationship Management
• Commercial Documentation (Proforma, Invoices, LC, etc.)
• Logistics & Dispatch Coordination
• TDS/GST/Excise Documentation
• MS Excel (Pivot Tables, VLOOKUP, Dashboards)
• Chemical Product Knowledge (Laboratory & Specialty Chemicals)

Location - Lower Parel (W)

Preferred candidate profile

• M.Sc/ B.Sc in Organic Chemistry/ Chemistry/Pharma would be preferred or related field; additional qualifications in Sales or Business Management are a plus.
• Minimum 10-15 years of experience in Sales coordination or B2B sales in the chemical or Pharma industry.
• Hands-on experience with SAP (SD Module preferred) and CRM systems.
• Strong communication, interpersonal, and organizational skills.
• Ability to understand technical products and translate customer needs into tailored solutions.
• Attention to detail and ability to multitask under tight deadlines.
• Mumbai-based candidate would be preferred