Area Service Manager

Oben Electric Vehicles; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Oben Electric Vehicles in Bengaluru invites an experienced Area Service Manager to lead after-sales operations for EV two-wheelers across Andhra Pradesh and Telangana. You will oversee dealer service networks, drive customer satisfaction, and build high-performance service teams.

The ideal candidate has 7+ years in EV/auto service operations, strong EV tech knowledge, and proven leadership and communication abilities to elevate service quality and CSI metrics regionally.

Qualifications

• 7+ years in service operations (Auto/EV industry preferred).
• Strong technical knowledge of EV systems.
• Excellent leadership and communication skills.

Responsibilities

• Manage service operations across dealer locations.
• Lead and train service teams; resolve technical issues.
• Ensure parts inventory, warranty claims, and TAT adherence.
• Handle customer escalations and CSI improvements.
• Conduct audits, service camps, and compliance checks.

Skills

Service operations

EV systems knowledge

Leadership & communication

Job description

Job description

Role Summary:

We are hiring an experienced Area Service Manager to lead after-sales operations for our EV two-wheeler segment in Andhra Pradesh & Telangana. The ideal candidate should have a strong background in automotive/EV service operations, team leadership, and customer satisfaction.

Key Responsibilities:

• Manage service operations across multiple dealer locations


• Lead and train service teams; resolve technical issues


• Ensure parts inventory, warranty claims, and TAT adherence


• Handle customer escalations and drive CSI improvements


• Conduct audits, service camps, and compliance checks

Requirements:

• 7+ years in service operations (Auto/EV industry preferred)


• Strong technical knowledge of EV systems


• Excellent leadership and communication skills