Area Sales Manager - New Car Loans

Chola; Chennai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Chola in Chennai seeks a dynamic sales leader to drive new car loan disbursement targets and expand market share through strong dealer partnerships. You will oversee branch sales teams, set targets, coach staff, and optimize processes for faster loan processing and superior customer experience.

The role focuses on developing local strategies, onboarding dealers, monitoring performance, and ensuring portfolio quality across locations, with a strong emphasis on customer satisfaction and retention.

Qualifications

• Leadership and team management experience preferred.
• Strong market development and dealership relationship skills.

Responsibilities

• Achieve monthly, quarterly, and annual New Car Loan disbursement targets.
• Drive market share growth in the assigned territory.
• Develop and execute local sales strategies to maximize business volume.
• Monitor branch-wise productivity and ensure business growth across locations.
• Develop and maintain strong relationships with automobile dealerships.
• Identify and onboard new dealer partners.
• Increase dealer activation and productivity.
• Conduct regular dealer visits and business reviews.
• Ensure high visibility and positioning within dealer outlets.
• Lead and manage Branch Sales Managers, Relationship Managers, and Sales Executives.
• Set performance targets and monitor achievement.
• Conduct regular reviews, coaching sessions, and training programs.
• Improve team productivity and sales effectiveness.
• Identify untapped markets and growth opportunities.
• Drive lead generation initiatives and local marketing activities.
• Build relationships with dealer principals, sales managers, and OEM representatives.
• Analyze competitor activity and recommend business strategies.
• Coordinate with Credit, Operations, and Risk teams for faster loan processing.
• Ensure sourcing of quality customers as per company underwriting norms.
• Maintain healthy portfolio quality and monitor delinquency levels.
• Drive process and compliance adherence across the team.
• Ensure quick turnaround time (TAT) for customer onboarding and disbursement.
• Resolve dealer and customer escalations effectively.
• Focus on delivering superior customer service and retention.
• New Car Loan Disbursement Volume
• Market Share Growth
• Dealer Activation & Productivity
• File Login and Conversion Ratio
• Revenue & Profitability
• Portfolio Quality (DPD / Delinquency)
• Team Productivity
• Customer Satisfaction

Job description

Key Responsibilities

Business Growth & Target Achievement

• Achieve monthly, quarterly, and annual New Car Loan disbursement targets.
• Drive market share growth in the assigned territory.
• Develop and execute local sales strategies to maximize business volume.
• Monitor branch-wise productivity and ensure business growth across locations.

Dealer Relationship Management

• Develop and maintain strong relationships with automobile dealerships.
• Identify and onboard new dealer partners.
• Increase dealer activation and productivity.
• Conduct regular dealer visits and business reviews.
• Ensure high visibility and positioning within dealer outlets.

Team Management

• Lead and manage Branch Sales Managers, Relationship Managers, and Sales Executives.
• Set performance targets and monitor achievement.
• Conduct regular reviews, coaching sessions, and training programs.
• Improve team productivity and sales effectiveness.

Business Development

• Identify untapped markets and growth opportunities.
• Drive lead generation initiatives and local marketing activities.
• Build relationships with dealer principals, sales managers, and OEM representatives.
• Analyze competitor activity and recommend business strategies.

Credit & Risk Management

• Coordinate with Credit, Operations, and Risk teams for faster loan processing.
• Ensure sourcing of quality customers as per company underwriting norms.
• Maintain healthy portfolio quality and monitor delinquency levels.
• Drive process and compliance adherence across the team.

Customer Experience

• Ensure quick turnaround time (TAT) for customer onboarding and disbursement.
• Resolve dealer and customer escalations effectively.
• Focus on delivering superior customer service and retention.

Key Performance Indicators (KPIs)

• New Car Loan Disbursement Volume
• Market Share Growth
• Dealer Activation & Productivity
• File Login and Conversion Ratio
• Revenue & Profitability
• Portfolio Quality (DPD / Delinquency)
• Team Productivity
• Customer Satisfaction