Area Sales Manager

BD (Becton, Dickinson and Co.); Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

BD (Becton, Dickinson and Company) seeks a field-based sales professional to cover institutions including doctors, nurses, and clinics in Kolkata. The role emphasizes promoting BD medical products, building strong relationships with customers, and ensuring timely order fulfillment and collections.

Key duties include handling complaints, gathering market intel, organizing trainings, and coordinating with distributors and hospital procurement teams to identify tender opportunities.

Qualifications

• Experience in promoting medical products to doctors, nurses, paramedics and retailers/distributors.
• Ability to build and maintain relationships through an effective contact program with users, influencers and procurement agents.
• Strong customer service mindset to handle complaints satisfactorily.
• Market intel skills to gather competitor activities, trends and practices and share with Sales/Marketing leaders.

Responsibilities

• Cover institutions and customers as defined.
• Promote product range as peer norms.
• Plan and execute relationship-building with doctors, nurses, paramedics, retailers and distributors.
• Handle customer complaints satisfactorily and ensure timely resolution.
• Gather market information on competitors and communicate with Sales Manager Hospital Sales and Marketing Managers.
• Coordinate orders from institutions to ensure on-time, full delivery.
• Identify market opportunities and communicate to Sales Manager Hospital Sales and Marketing Manager.
• Organize in-service workshops and train users on BD products.
• Manage distributors/retailers on stock planning, claims and pricing.
• Ensure collections from institutions as per agreed norms.
• Coordinate with Medical System teams on information sharing.

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

• Cover institution and customers (doctors, nurses, paramedics, retailers & distributors) as defined
• Promote product range as peer norms.
• Build and maintain relationships with all customers through an effective contact program with users, influencers and procurement agents
• Handle all customer complaints satisfactorily.
• Gather market information on competitor activities, trends & practices and communicate them in a timely manner to Sales Manager Hospital Sales and the concerned Marketing Managers.
• Ensure that orders generated from institutions are supplied on time and in full (quantity & range).
• Identify market opportunities and communicate it to Sales Manager Hospital Sales and the concerned Marketing Manager
• Organize, conduct in service workshops and train users on BD products.
• Manage distributors / retailers on aspects of stock planning, claim settlement and pricing
• Ensure that collections are made as per agreed norms from institutions where BD makes direct supplies.
• Coordinate on a regular basis with other Medical System members on information sharing and communicating the same to relevant members in BD.
• Identify tender/rate contract opportunities on institutions under coverage and ensure timely communication to sales manager- Hospital Sales and make submissions or same in a timely and proper manner.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

IND Kolkata - Awfis Space Solutions

Additional Locations

Work Shift