Area Manager-MFI

Skillventory; Sivagangai, Coimbatore District; On-site; INR 350,000 - 550,000; Full time

Job summary

Skillventory in Tamil Nadu seeks a dynamic leader to drive microfinance operations across branches. You will set and track targets for loan disbursements, client acquisitions such as JLGs, and recovery, while monitoring asset quality and controlling NPAs.

You will supervise Branch Managers and field staff, conduct performance reviews, and provide training on verification and micro-lending. You will ensure compliance with banking policies, audits, regulatory guidelines, and foster customer

Qualifications

• Business Development & Targets: Set and track performance goals for loan disbursements, client acquisition (such as Joint Liability Groups or JLG), and recovery rates across assigned branches.

Responsibilities

• Portfolio & Risk Management: Monitor asset quality, manage delinquency rates, prevent NPAs, and implement risk-mitigation strategies.
• Team Leadership & Training: Supervise Branch Managers and field staff, conduct performance reviews, and provide training on verification and micro-lending operations.
• Operations & Compliance: Ensure adherence to internal banking policies, audit requirements, and regulatory microfinance guidelines through regular field visits and branch audits.
• Customer Relations: Resolve escalated client or staff issues, maintain high customer satisfaction, and identify new market expansion opportunities

Job description

Core Roles and Responsibilities

• Business Development & Targets: Set and track performance goals for loan disbursements, client acquisition (such as Joint Liability Groups or JLG), and recovery rates across assigned branches. [1, 2]
• Portfolio & Risk Management: Monitor asset quality, manage delinquency rates, prevent Non-Performing Assets (NPAs), and implement risk-mitigation strategies. [1, 2]
• Team Leadership & Training: Supervise Branch Managers and field staff, conduct performance reviews, and provide training on verification and micro-lending operations. [1, 2, 3]
• Operations & Compliance: Ensure adherence to internal banking policies, audit requirements, and regulatory microfinance guidelines through regular field visits and branch audits. [1, 2, 3]
• Customer Relations: Resolve escalated client or staff issues, maintain high customer satisfaction, and identify new market expansion opportunities