Area Manager

Amazon; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Amazon is seeking an Area Manager for its Fulfillment Centers in India. You will drive safety, quality, customer experience, and productivity in a high-volume operation, leveraging forecasts, labor planning, and Lean initiatives to meet daily objectives.

You will lead teams, monitor performance metrics, and partner with other managers to sustain efficient shifts while ensuring a safe workplace for all associates.

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Focus on safety, quality, customer experience, and productivity of the department.
• Review work forecasts and determine productivity requirements to meet building objectives.
• Balance labor with other Area Managers to operate a balanced and efficient shift.
• Support safety programs and OSHA compliance to ensure a safe work environment for all associates.

Skills

People management

Performance metrics

Lean techniques

Education

Bachelor's degree or equivalent

Job description

Description

Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Key job responsibilities

Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools

Other requirements:

• Direct management experience for employees and their performance
• Experience with performance metrics and process improvement (how, when, who)

A day in the life

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools

SUPERVISORY RESPONSIBILITIES:

You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed...innovation has made us the global company that we are today.

Basic Qualifications

• 1+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn’t listed, please contact your Recruiting Partner.