Area Head

HDFC Life; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

HDFC Life in Mumbai seeks an experienced sales leader to manage a team of insurance professionals, drive sales targets, and ensure exceptional customer service.

The role emphasizes grievance handling, efficient daily operations, and coaching on product knowledge, sales techniques and regulatory compliance to sustain business growth.

Qualifications

• 5–10 years of experience in BFSI, specifically insurance sales or related field.
• Proven leadership skills with ability to motivate teams toward targets.
• Excellent communication, interpersonal and problem-solving abilities.
• Strong team-building and management capabilities.

Responsibilities

• Lead a team of insurance professionals to hit sales targets and deliver quality customer service.
• Handle customer grievances, resolve issues promptly and maintain high satisfaction.
• Oversee daily operations to ensure efficient resource use and achievement of business objectives.
• Provide guidance on product knowledge, sales techniques and regulatory compliance.

Skills

Leadership

Communication

Interpersonal skills

Problem-solving

Team management

Job description

Roles and Responsibilities

• Manage a team of insurance professionals to achieve sales targets and provide excellent customer service.
  
• Handle grievances from customers, resolve issues promptly, and maintain high levels of satisfaction.
  
• Oversee daily operations, ensuring efficient use of resources and meeting business objectives.
  
• Provide guidance on product knowledge, sales techniques, and compliance with regulatory requirements.
  

Desired Candidate Profile

• 5-10 years of experience in BFSI industry (insurance sales or related field).
  
• Strong leadership skills with ability to motivate teams towards achieving goals.
  
• Excellent communication, interpersonal, and problem-solving skills for effective grievance handling.
  
• Ability to work independently as well as part of a team; strong team building and management abilities required.