Area Academic Manager

People, Jobs, and News; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

People, Jobs, and News is seeking a skilled professional to conduct teacher training and support schools in the effective use of digital learning solutions. The ideal candidate will build strong relationships with school management and stakeholders, monitor product usage, and ensure high customer satisfaction.

The role requires a Graduation/Post-Graduation in relevant disciplines, with a B.Ed. as an added advantage, and 4–6 years of experience in the education sector.

Qualifications

• Graduation/Post-Graduation in Maths, Science, English, Social Sciences, Commerce, or related disciplines.
• B.Ed. will be an added advantage.
• 4–6 years of experience in teaching, training, academic operations, or the education sector.

Responsibilities

• Conduct teacher training and product orientation sessions.
• Support schools in the effective use of digital learning solutions.
• Build and maintain strong relationships with school management and stakeholders.
• Monitor product usage and recommend academic interventions.
• Resolve academic and content-related queries raised by teachers.
• Identify upsell and cross-sell opportunities within assigned schools.
• Manage and guide school coordinators to ensure smooth operations.
• Ensure high customer satisfaction and timely reporting.

Skills

Academic Management

Teacher Training

Faculty Training

Curriculum Implementation

EdTech

Digital Learning

School Management

Stakeholder Management

Relationship Management

Customer Success

Academic Operations

Problem Solving

Communication Skills

Education

Graduation/Post-Graduation in relevant disciplines

B.Ed.

Job description

Key Responsibilities

• Conduct teacher training and product orientation sessions.
• Support schools in the effective use of digital learning solutions.
• Build and maintain strong relationships with school management and stakeholders.
• Monitor product usage and recommend academic interventions.
• Resolve academic and content–related queries raised by teachers.
• Identify upsell and cross–sell opportunities within assigned schools.
• Manage and guide school coordinators to ensure smooth operations.
• Ensure high customer satisfaction and timely reporting.

Required Skills

Academic Management, Teacher Training, Faculty Training, Curriculum Implementation, EdTech, Digital Learning, School Management, Stakeholder Management, Relationship Management, Customer Success, Academic Operations, Problem Solving, Communication Skills.

Qualifications

• Graduation/Post‑Graduation in Maths, Science, English, Social Sciences, Commerce, or related disciplines.
• B.Ed. will be an added advantage.
• 4–6 years of experience in teaching, training, academic operations, or the education sector.