AR Callers | Fresher Graduate |

Access Healthcare; Chennai; On-site; INR 150,000 - 250,000; Full time

Benefits offered by this job

Salary up to 2.5 LPA

Two-way cab facility

Fixed Saturday & Sunday off

Fixed night shift

US healthcare exposure

Career growth opportunities

Job summary

Access Healthcare in Chennai is seeking Graduate Freshers for an Analyst AR Follow Up role in a US healthcare KPO voice process. You will follow up with US healthcare clients and insurers to resolve outstanding payments while maintaining quality and productivity standards.

The role requires basic MS Office skills, strong communication in English, and a proactive approach to problem-solving. Freshers are welcome to apply; weekend shifts or night shifts may be part of the schedule.

Qualifications

• Graduate from a recognized university; freshers eligible.
• Good English communication skills.
• Basic knowledge of MS Office and computer applications.

Responsibilities

• Handle AR follow-up activities for US healthcare clients.
• Follow up with payors regarding outstanding medical claims and payments.
• Review claim and account information to identify pending or unpaid claims.
• Coordinate with internal teams to resolve claim-related issues.
• Ensure accurate documentation of follow-up actions and adherence to processes.

Skills

English communication

Attention to detail

Education

Bachelor’s degree

Tools

MS Office

Job description

Job description

We are hiring Graduate Freshers for an Analyst AR Follow Up role in a US Healthcare KPO voice process.

The candidate will be responsible for following up with US healthcare clients/insurance companies regarding outstanding accounts receivable and ensuring timely resolution of pending payments.

Role & responsibilities

• Handle Accounts Receivable (AR) Follow-Up activities for US healthcare clients.
• Follow up with insurance companies/payors regarding outstanding medical claims and payments.
• Review claim and account information to identify pending or unpaid claims.
• Contact insurance payors through appropriate channels to check claim/payment status.
• Identify reasons for claim denials, delays, underpayments, or non-payment.
• Work on assigned accounts and meet daily/weekly productivity and quality targets.
• Coordinate with internal teams to resolve claim-related issues.
• Ensure timely and accurate documentation of all follow-up actions.
• Follow company processes, quality standards, and compliance requirements.
• Communicate professionally with US-based clients/payors as required.

Preferred candidate profile

• Graduate from a recognized university/institution.
• Freshers are eligible to apply.
• Good communication skills, particularly in English.
• Basic knowledge of MS Office and computer applications.

Perks & Benefits

• Salary up to 2.5 LPA
• Both-side cab facility provided
• Fixed Saturday & Sunday off
• Fixed night shift (6pm to 3am)
• Opportunity to work with a US Healthcare KPO
• Learning and career growth opportunities