Accounts Receivable Caller

Access Healthcare; Chennai District; Presencial; INR 167.000 - 232.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary up to 2.5 LPA

In-hand ~15,000/month

Cab facility provided

Fixed weekends off

Fixed night shift 6pm-3am

US Healthcare KPO exposure

Growth opportunities

Professional B2B environment

Descripción de la vacante

Access Healthcare in Chennai is hiring Graduate Freshers for an Analyst AR Follow Up role in a US Healthcare KPO voice process. The candidate will follow up with US healthcare clients and insurance payors regarding outstanding accounts receivable and ensure timely resolution of payments.

Key responsibilities include handling AR follow-up, reviewing claims, documenting actions, meeting daily and weekly targets, and coordinating with internal teams.

Formación

• Fresh graduates with good communication and basic IT skills.
• Graduates from a recognized university are eligible.
• Good communication in English.
• Basic MS Office knowledge.

Responsabilidades

• Handle AR Follow-Up activities for US healthcare clients.
• Follow up with payors on outstanding medical claims.
• Review claim/account info to identify pending or unpaid claims.
• Document follow-up actions accurately and maintain records.
• Meet daily/weekly productivity and quality targets.
• Coordinate with internal teams to resolve claim issues.
• Communicate professionally with US-based clients.

Conocimientos

Communication skills

English proficiency

Analytical thinking

Problem-solving

Educación

Bachelor's degree

Herramientas

MS Office

Descripción del empleo

Job description

We are hiring Graduate Freshers for an Analyst AR Follow Up role in a US Healthcare KPO voice process.

The candidate will be responsible for following up with US healthcare clients/insurance companies regarding outstanding accounts receivable and ensuring timely resolution of pending payments.

Role & responsibilities

• Handle Accounts Receivable (AR) Follow-Up activities for US healthcare clients.
• Follow up with insurance companies/payors regarding outstanding medical claims and payments.
• Review claim and account information to identify pending or unpaid claims.
• Contact insurance payors through appropriate channels to check claim/payment status.
• Identify reasons for claim denials, delays, underpayments, or non-payment.
• Maintain accurate records of follow-up activities and account status.
• Work on assigned accounts and meet daily/weekly productivity and quality targets.
• Coordinate with internal teams to resolve claim-related issues.
• Ensure timely and accurate documentation of all follow-up actions.
• Follow company processes, quality standards, and compliance requirements.
• Communicate professionally with US-based clients/payors as required.

Preferred candidate profile

• Graduate from a recognized university/institution.
• Freshers are eligible to apply.
• Good communication skills, particularly in English.
• Basic knowledge of MS Office and computer applications.
• Good analytical and problem-solving skills.
• Willingness to work in a fixed night shift.
• Candidates should be comfortable working in a process-driven B2B environment.
• Candidates who can join immediately or within a short notice period are preferred.

Perks & Benefits

• Salary up to 2.5 LPA
• Approx. 15,000/month in-hand
• Both-side cab facility provided
• Fixed Saturday & Sunday off
• Fixed night shift (6pm to 3am)
• Opportunity to work with a US Healthcare KPO
• Learning and career growth opportunities
• Professional B2B work environment