AR (Accounts Receivable) Caller

WorkzApp; Mumbai; Sur place; INR 280 000 - 420 000; Plein temps

Résumé du poste

INFINX is looking for an AR Caller to join our on-site team in Navi Mumbai. You will manage collections, follow up on unpaid invoices, and drive timely recovery of receivables through professional customer interactions.

We seek 1+ year in accounts receivable or medical billing, strong communication, and basic billing software skills. Immediate availability from July 13 and WFO in Turbhe, Navi Mumbai are required. This role offers exposure to healthcare billing and performance-driven targets.

Qualifications

• 1+ year experience in Accounts Receivable or Medical Billing.
• Strong verbal and written communication.
• Proficient with billing software.
• Immediate availability to join (from July 13).
• WFO availability in Turbhe, Navi Mumbai.

Responsabilités

• Follow up with clients on outstanding invoices and payment status.
• Contact customers to collect payments and resolve billing discrepancies.
• Maintain detailed records of all collection calls and interactions.
• Coordinate with the accounts team to ensure accurate billing information.
• Handle customer queries related to medical billing and invoicing.
• Escalate complex cases to senior team members as needed.
• Meet daily, weekly, and monthly collection targets.
• Prepare reports on collection activities and recovery rates.

Connaissances

Accounts Receivable

Medical Billing

Communication Skills

Customer Service

Description du poste

Responds within 48 hours

About the role

About the Company INFINX is a growing organization focused on providing specialized billing and collections services. The company is committed to delivering efficient financial operations and customer-centric solutions in the healthcare and business services sector.

Role Overview This is a full-time position for an AR (Accounts Receivable) Caller based on-site in Navi Mumbai. You will be responsible for managing collections, following up on outstanding payments, and ensuring timely recovery of receivables through effective communication and professional customer interactions.

Key Responsibilities • Follow up with clients on outstanding invoices and payment status • Contact customers to collect payments and resolve billing discrepancies • Maintain detailed records of all collection calls and interactions • Coordinate with the accounts team to ensure accurate billing information • Handle customer queries related to medical billing and invoicing • Escalate complex cases to senior team members as needed • Meet daily, weekly, and monthly collection targets • Prepare reports on collection activities and recovery rates

Must-Have Skills • 1+ years of experience in Accounts Receivable or Medical Billing • Strong verbal and written communication skills • Ability to handle customer interactions professionally and empathetically • Basic computer proficiency and familiarity with billing software • Immediate availability to join (13th July onwards) • Work from office (WFO) availability in Turbhe, Navi Mumbai

Good to Have • Previous experience in healthcare or medical billing domain • Knowledge of medical coding or insurance claims processing • Experience with CRM or billing management systems • Multilingual capabilities (regional language proficiency) • Certification in medical billing or receivables management

What You Will Gain • Hands-on experience in accounts receivable and collections management • Developed expertise in medical billing practices and processes • Enhanced communication and negotiation skills through regular customer interactions • Understanding of financial operations and payment recovery strategies • Opportunities to grow into senior collection or billing management roles

Resume Keywords: Accounts Receivable, AR Caller, Medical Billing, Collections, Payment Recovery, Invoice Management, Customer Communication, Billing Operations, Healthcare Billing, Collections Management, Call Center, Financial Services, Customer Service, Data Entry, Follow-up Management

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Skills & tools

Accounts Receivable Medical Billing Collections Communication Skills Customer Service Data Management