Accounts Receivable Associate

Harris Global Business Services (GBS)

Maharashtra

On-site

INR 300,000 - 450,000

Full time

11 hours ago

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Benefits offered by this job

Annual public holidays

30 days leave per year

Mediclaim policy

Lifestyle Rewards Program

Group Term Life Insurance

Gratuity

...and more!

Job summary

Resolv is seeking an Accounts Receivable Associate to manage and follow up on outstanding claims, ensuring timely collections and accurate records. You will work night shifts in Mumbai, collaborating with insurance providers and internal teams to resolve denials and discrepancies.

Responsibilities include posting payments, reconciling AR metrics, generating reports, and ensuring HIPAA and payer policy compliance. Prior experience in medical billing and RCM software is preferred.

Qualifications

Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
1+ years in accounts receivable, medical billing, or revenue cycle management.
Experience with major RCM software (EPIC/Athenahealth/Cerner/eClinicalWorks/NextGen/Kareo/Meditech).

Responsibilities

Monitor and follow up on outstanding claims and patient balances.
Post and reconcile payments; ensure accurate application of payments and adjustments.
Analyze denials, prepare appeals, and address underpayments to improve cash flow.
Generate aging and AR reports to aid collections and compliance.
Collaborate with billing, coding, and payer teams to resolve discrepancies.

Skills

Accounts Receivable

Medical Billing

Revenue Cycle

Attention to detail

Education

Bachelor's degree in Accounting/Finance/Business Administration

Tools

EPIC

Athenahealth

Cerner

eClinicalWorks

NextGen

Kareo

Meditech

Job description

Business Unit

Resolv was formed in 2022, bringing together a suite of industry-leading healthcare revenue cycle leaders with over 30 years of industry expertise, including Ultimate Billing, First Pacific Corporation, Innovative Healthcare Systems, and Innovative Medical Management. Our DNA is rooted in revenue cycle solutions. As we continue to expand, we remain dedicated to partnering with RCM companies that offer diverse solutions and address today's most pressing healthcare reimbursement and revenue cycle operations complexities. Together, we improve financial performance and patient experience, helping to build sustainable healthcare businesses.

Business Unit

Job Summary

The Accounts Receivable Associate is responsible for managing and following up on outstanding claims, ensuring timely collections, and resolving payment discrepancies. This role plays a crucial part in the revenue cycle process by reducing outstanding accounts receivable, improving cash flow, and maintaining accurate financial records.

Work Mode:

Work from Office

Shift Timings:

8pm to 5am/9pm to 6am (Night Shift)

Location:

Mumbai

What We Are Looking For:

Claims Follow-Up & Collections

Monitor outstanding insurance claims and patient balances.Conduct timely follow-ups with insurance providers to ensure claim resolution.
Investigate and resolve denials, underpayments, and delays in claim processing.
Contact patients for outstanding balances, set up payment plans, and provide billing support

Payment Reconciliation & Posting

Work closely with the payment posting team to ensure correct application of payments and adjustments.
Reconcile daily AR reports and accounts to track collections and pending claims.
Identify and escal billing errors or discrepancies for resolution.

Denial Management & Appeals

Analyze denial trends and collaborate with the billing team to correct recurring issues.
Prepare and submit appeals for denied or underpaid claims with appropriate documentation.
Maintain records of appeal status and follow up with insurance carriers.

Reporting & Compliance

Generate and maintain aging reports, AR summaries, and collection reports.
Ensure compliance with HIPAA, Medicare, Medicaid, and private payer policies.
Document all collection activities and maintain accurate AR records.

Cross-Functional Collaboration

Work with the billing, payment posting, and coding teams to resolve claim discrepancies.
Communicate with insurance representatives and internal stakeholders to streamline the AR

(Mandatory Qualifications & Skills)

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (preferred).
1+ years of experience in accounts receivable, medical billing, or revenue cycle management.
Experience with RCM software (e.g., EPIC, Athenahealth, Cerner, eClinicalWorks, NextGen, Kareo, or Meditech).

What Would Make You Stand Out:

Strong knowledge of insurance reimbursement processes, AR management, and medical billing.
Familiarity with CPT, ICD-10, and HCPCS codes for claim verification.
Proficiency in Microsoft Excel, financial reconciliation, and reporting tools.
Ability to work independently and manage high-volume AR portfolios.

Skills/ Behavioural Skills