Apprentice

Digitide; Bengaluru; On-site; INR 120,000 - 240,000; Full time

Job summary

Digitide invites ambitious individuals to join as Apprentices in the BFSI sector, gaining hands-on experience with outbound operations and client interactions.

You will learn from experts, contribute to daily targets, and develop core communication and data handling skills, while building a foundation for a career in digital business services. This apprenticeship offers exposure to real projects and structured training within a global, customer-focused environment.

Qualifications

• High school diploma or equivalent.
• Excellent communication skills, both verbal and written.
• Ability to work in a team and adapt to BFSI environment.
• Basic computer literacy including MS Office.
• Positive and enthusiastic attitude.

Responsibilities

• Assist in outbound call campaigns, ensuring a positive customer experience.
• Learn and understand our products and services to provide accurate information to clients.
• Support the team in achieving daily, weekly, and monthly targets.
• Maintain accurate records and ensure data integrity.
• Develop effective communication skills through regular interactions with customers.
• Collaborate with the team to identify and implement process improvements.
• Stay updated with industry trends and best practices.
• Assist in basic administrative tasks as required.
• Attend training sessions and workshops to enhance your skills.

Skills

Communication skills

Teamwork

MS Office

Time management

Positive attitude

Independent work

Willingness to learn

Education

High school diploma or equivalent

Tools

MS Office

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As an Apprentice, you will be an integral part of our team, gaining hands‑on experience in the BFSI industry. You will work closely with our experts, learning the ins and outs of our outbound operations. This is a unique chance to develop your skills and contribute to the success of our business.

Responsibilities

• Assist in outbound call campaigns, ensuring a positive customer experience.
• Learn and understand our products and services to provide accurate information to clients.
• Support the team in achieving daily, weekly, and monthly targets.
• Maintain accurate records and ensure data integrity.
• Develop effective communication skills through regular interactions with customers.
• Collaborate with the team to identify and implement process improvements.
• Stay updated with industry trends and best practices.
• Assist in basic administrative tasks as required.
• Attend training sessions and workshops to enhance your skills.

Qualifications

• A strong desire to learn and grow within the BFSI industry.
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a team environment.
• Basic computer literacy, including proficiency in MS Office.
• A positive and enthusiastic attitude.
• Willingness to take on new challenges and learn continuously.
• Good time management and organizational skills.
• Ability to work independently with minimal supervision.
• A high school diploma or equivalent qualification.
• Any prior experience in customer service or sales is an asset.

Job Info

• Job Identification 266536
• Job Category Customer Support/Operations | BPM